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Why Patient Financial Alerts are Crucial in 2022

Healthcare providers across the board, including surgical facilities, struggle to streamline their revenue because getting patients to pay is not always easy. In fact, medical debt in the United States has become so commonplace that Forbes reported…


Derek's Corner: Healthcare Consumerism

Derek Smith, CEO, explains how One Medical Passport and Mnet Health help with healthcare consumerism through powerful technology.


Everything ASC’s Need To Remember About Patient Engagement

As more and more patients seek out reputable ambulatory surgery centers for outpatient procedures, it’s more important than ever that facilities consider ASC patient engagement as a key aspect of their overall communication strategies. What…


The Patient Experience: What Has Changed?

Our parents and grandparents experienced healthcare in a straightforward way. They went to a doctor they respected, were treated for what was wrong, and didn't question the advice of their physician. They usually went to the doctor only when…


Reducing Staff Burden Through Technology

It’s been rough the last few years at Ambulatory Surgery Centers. Staff members have had to take on additional roles when associates have been quarantined. Staffing shortages across the country now make it necessary for staff to multitask in ways…


How Healthcare Consumerism Is Affecting Your Facility

Healthcare consumerism refers to the recent movement in the United States toward patients taking a more significant part in choosing their healthcare. With more options available and individuals taking the time to better educate themselves,…


How The Right Technology Elevates Complex Procedures

Ambulatory Surgery Centers are increasingly handling complex procedures, partly because patients are shopping around for the best options for elective procedures. With the rise in the complexity of specific procedures like total joint replacements,…


Derek's Corner: Meet The CEO, Derek Smith

Derek Smith, CEO of Mnet Health, is a proven executive who is passionate about the ability of technology to simplify and improve healthcare. He joined Mnet in May of 2021 to continue on the mission of addressing the critical issue of healthcare…


Revitalizing Your Surgical Facility’s Patient Intake Process

The patient intake process plays a significant role in the overall patient flow and directly affects patient satisfaction and ultimately your revenue. Inefficient flows, notoriously long intake forms, and paper-based registration processes create a…


Our Tips For Onboarding New Technology In Your ASC In 2022

Introducing new technology in your Ambulatory Surgery Center can be a complex process. Some staff members may be resistant to change, others may be fearful of the learning curve. Successfully onboarding new technology relies on having your entire…


Our 2021 Story and Outlook for 2022

As we step into a new year, we reflect on what has transpired over the last 12 months and express our gratitude to all our incredible staff, partners, and customers. Certainly, the pandemic has changed all of our lives. In the face of unprecedented…


Women In Healthcare Series: Mary Gainey's Story

The third feature in our Women in Healthcare series goes to Mary Gainey, Call Center Manager at Mnet. Learn more about Mary and how she encourages her team to be the very best they can be.


Best Outpatient Practices For 2022

An Ambulatory Surgery Center is only as successful as the satisfaction of its patients. Patients who are happy with how they are treated before, during, and after outpatient procedures are some of the best advertising your ASC can receive. Moving…


Setting ASC Goals For The New Year

It's the time of year when everyone is thinking about New Year's Resolutions and having goals for the coming year. Setting goals for the New Year promotes a positive atmosphere and encourages a team outlook at your ASC. Naturally, you want your…


Six ASC-Friendly Ways To Spread Holiday Joy

In December, having a surgical procedure is particularly stressful because most people are trying to get ready for the holidays. The added stress of preparing for Christmas, Hanukkah, or Kwanzaa can make going to an ASC even more difficult. Be sure…


Is Your Patient Experience Fitting for Stars?

In the surgical industry, patients are not only looking for positive clinical outcomes but also exceptional patient experiences throughout their healthcare journey. The patient experience is vital as it spells the difference between patient loyalty…


Women In Healthcare Series: Lauren Illescas' Story

The second feature in our Women in Healthcare series goes to Lauren Illescas, COO at Mnet Health. Learn more about Lauren and how women are uniquely positioned in the healthcare industry and assist with driving operations……


Winner Of The 2021 ASC Everyday Heroes Program

Earlier this year, One Medical Passport announced the second round of the ASC Everyday Heroes Program. The program launched in 2020 as a way to give back to the ASC community and recognize, honor, and reward the remarkable outpatient surgery…


Recovering From Adverse Events In Your ASC

Even the best Ambulatory Surgery Centers face moments of adversity. Some of these may be adverse patient events, negative publicity, or a serious illness or loss by a staff member that impacts the team. While some adverse events aren’t under…


7 Ways to Thank Your ASC Patients This Thanksgiving

The patients at your ASC are your most valuable asset. Without individuals turning to your Ambulatory Surgery Center for procedures, you'd be out of business. When patients use your facility, it's vital to foster loyalty and thank them for using…