Derek's Corner: Meet The CEO, Derek Smith

Derek Smith, CEO of Mnet Health, is a proven executive who is passionate about the ability of technology to simplify and improve healthcare. He joined Mnet in May of 2021 to continue on the mission of addressing the critical issue of healthcare…


Revitalizing Your Surgical Facility’s Patient Intake Process

The patient intake process plays a significant role in the overall patient flow and directly affects patient satisfaction and ultimately your revenue. Inefficient flows, notoriously long intake forms, and paper-based registration processes create a…


Our Tips For Onboarding New Technology In Your ASC In 2022

Introducing new technology in your Ambulatory Surgery Center can be a complex process. Some staff members may be resistant to change, others may be fearful of the learning curve. Successfully onboarding new technology relies on having your entire…


Our 2021 Story and Outlook for 2022

As we step into a new year, we reflect on what has transpired over the last 12 months and express our gratitude to all our incredible staff, partners, and customers. Certainly, the pandemic has changed all of our lives. In the face of unprecedented…


Women In Healthcare Series: Mary Gainey's Story

The third feature in our Women in Healthcare series goes to Mary Gainey, Call Center Manager at Mnet. Learn more about Mary and how she encourages her team to be the very best they can be.


Best Outpatient Practices For 2022

An Ambulatory Surgery Center is only as successful as the satisfaction of its patients. Patients who are happy with how they are treated before, during, and after outpatient procedures are some of the best advertising your ASC can receive. Moving…


Setting ASC Goals For The New Year

It's the time of year when everyone is thinking about New Year's Resolutions and having goals for the coming year. Setting goals for the New Year promotes a positive atmosphere and encourages a team outlook at your ASC. Naturally, you want your…


Six ASC-Friendly Ways To Spread Holiday Joy

In December, having a surgical procedure is particularly stressful because most people are trying to get ready for the holidays. The added stress of preparing for Christmas, Hanukkah, or Kwanzaa can make going to an ASC even more difficult. Be sure…


Is Your Patient Experience Fitting for Stars?

In the surgical industry, patients are not only looking for positive clinical outcomes but also exceptional patient experiences throughout their healthcare journey. The patient experience is vital as it spells the difference between patient loyalty…


Women In Healthcare Series: Lauren Illescas' Story

The second feature in our Women in Healthcare series goes to Lauren Illescas, COO at Mnet Health. Learn more about Lauren and how women are uniquely positioned in the healthcare industry and assist with driving operations……


Winner Of The 2021 ASC Everyday Heroes Program

Earlier this year, One Medical Passport announced the second round of the ASC Everyday Heroes Program. The program launched in 2020 as a way to give back to the ASC community and recognize, honor, and reward the remarkable outpatient surgery…


Recovering From Adverse Events In Your ASC

Even the best Ambulatory Surgery Centers face moments of adversity. Some of these may be adverse patient events, negative publicity, or a serious illness or loss by a staff member that impacts the team. While some adverse events aren’t under…


7 Ways to Thank Your ASC Patients This Thanksgiving

The patients at your ASC are your most valuable asset. Without individuals turning to your Ambulatory Surgery Center for procedures, you'd be out of business. When patients use your facility, it's vital to foster loyalty and thank them for using…


How to Prepare Your ASC for the Deductible Boom

The end of the year is approaching, when many patients have fully paid their insurance deductibles. They often use this time to fit in any covered medical treatments and surgeries before the end of the year. It's natural to want to have a surgical…


2021 ASC Everyday Hero Top 3 Finalists

In July 2021, One Medical Passport announced the second round of the ASC Everyday Heroes Program. The program was created in 2020 to not only give back to the ASC community, but to recognize, honor, and reward the remarkable outpatient surgery…


Improving Patient Billing / Early Out and Bad Debt Collections for ASCs

In healthcare, patient billing, also known as early out collections, and bad debt recovery can substantially affect revenue and patient satisfaction. Getting the process right is vital. According to a recent medical debt survey by Debt.com, 50…


Women In Healthcare Series: Michele Scott's Story

Women in Healthcare - Michele from One Medical Passport on Vimeo.


Keeping Negativity at Bay: 5 Ways to Create a Positive ASC Culture

Creating a positive work culture is imperative in Ambulatory Surgery Centers. ASC employees are under constant stress because of the fast-paced environment and need to provide top-quality care at all times. The stakes are high, and there is always a…


Best In Breed: One Medical Passport

Best in Breed from One Medical Passport on Vimeo.


How to Attract and Retain Top Surgical Talent in your ASC

Having top-notch surgeons at your Ambulatory Surgery Center is an essential factor in the success of your facility. Surgeons with solid reputations well known in their field get more referrals from doctors, and more patients request them. To attract…