How to Prepare Your ASC for the Deductible Boom

The end of the year is approaching, when many patients have fully paid their insurance deductibles. They often use this time to fit in any covered medical treatments and surgeries before the end of the year. It's natural to want to have a surgical…


2021 ASC Everyday Hero Top 3 Finalists

In July 2021, One Medical Passport announced the second round of the ASC Everyday Heroes Program. The program was created in 2020 to not only give back to the ASC community, but to recognize, honor, and reward the remarkable outpatient surgery…


Improving Patient Billing / Early Out and Bad Debt Collections for ASCs

In healthcare, patient billing, also known as early out collections, and bad debt recovery can substantially affect revenue and patient satisfaction. Getting the process right is vital. According to a recent medical debt survey by Debt.com, 50…


Women In Healthcare Series: Michele Scott's Story

Women in Healthcare - Michele from One Medical Passport on Vimeo.


Keeping Negativity at Bay: 5 Ways to Create a Positive ASC Culture

Creating a positive work culture is imperative in Ambulatory Surgery Centers. ASC employees are under constant stress because of the fast-paced environment and need to provide top-quality care at all times. The stakes are high, and there is always a…


Best In Breed: One Medical Passport

Best in Breed from One Medical Passport on Vimeo.


How ASCs Can Navigate Major Staffing Shortage

Staffing shortage is the most critical issue in this current COVID-19 surge—not PPE, ventilators, or bed space. In the United States, there has been a nursing shortage for years, but the pandemic has exacerbated that problem in ways like never…


How to Attract and Retain Top Surgical Talent in your ASC

Having top-notch surgeons at your Ambulatory Surgery Center is an essential factor in the success of your facility. Surgeons with solid reputations well known in their field get more referrals from doctors, and more patients request them. To attract…


The Importance of Personalized Care

No one likes feeling like they are just a number of a statistic. When patients use your ASC for a procedure, they want to feel like they are valued as individuals, not part of a treatment conveyor belt. You should strive to make sure every patient…


Staying Ahead Amidst Postponed Elective Surgeries

A growing number of US hospitals have canceled or postponed elective surgeries due to the surging number of Americans sick with Covid-19 (fourth surge). According to the Centers for Disease Control Prevention (CDC), more than 95 percent of the new…


How a Healthcare Financial Concierge Boosts Patient Satisfaction

Healthcare concierge services can elevate the patient experience and increase patient satisfaction for healthcare providers seeking to stand out from the crowd. With the increasing trend of healthcare consumerism, patients are demanding high quality…


Running a Successful GI/Endo Program at Your ASC

An aging population and a rise in gastrointestinal issues in the population have both increased the need for endoscopic procedures that are safe and affordable. Ambulatory Surgery Centers are poised to step in and fill the need. However, there are…


Why Healthcare Revenue Cycle Management Is More Crucial Now Than Ever

In the healthcare industry, revenue cycle management (RCM) is the foundation of financial health. Revenue cycle management can spell the difference between struggling to survive and flourishing financial success. From small practices to large health…


How Patient Reviews Can Boost Your Practice’s Revenue

Patient reviews are becoming more important than ever with the rise of healthcare consumerism. As patients shop online to find the right physician or provider that meets their expectations, they will be turning to online reviews in evaluating their…


The Importance of Post-Op Patient Communication

The work of an Ambulatory Surgery Center doesn’t end when the patient goes home after a procedure. For patients to heal successfully and for your ASC to thrive, post-op patient communication is essential.


Taking Your ASC Facility to the Next Level

Ambulatory Surgery Centers are growing in popularity. More individuals every year realize they can get top-quality health care at a reasonable price without having to check into a hospital. Surgeons are also increasingly opting for ASCs over…


One Medical Passport Announces Second Round of ‘Everyday Heroes Program’ Pledging $7,000 in Rewards to Unsung Heroes of Outpatient Surgery

One Medical Passport (1MP) announced the launch of their second round of the Ambulatory Surgery Everyday Heroes Program. The company’s clinical-based team understands the stress, hard work, and sacrifice that comes with being an outpatient surgery…


4 Reasons Patients are Uneasy + How You Can Help

Ambulatory Surgery Center patients are often uneasy, especially if it is their first time having surgery. For some patients, it may be the first time they've had surgery outside of a traditional hospital setting; for others, it is fear of the…


Do You Know Why Patient Payment Options Are Vital In 2021?

Flexible and personalized patient payment options are needed more than ever as patient financial responsibility continues to grow. Medical care is expensive. In fact, 99% of bills that exceeded $3,000 were not paid in full according to a TransUnion…


How Are Out-of-Pocket Expenses Affecting Patients in 2021?

Increasing out-of-pocket expenses or patient financial responsibility is one of the biggest trends happening in healthcare today. Struggling to keep up with their financial responsibility, patients are becoming more cost-conscious as insurers pass…