Fall Makeover Time for Your Ambulatory Surgery Center
Well, it looks like the summer’s back has been broken. Cooler temperatures (less flooding hopefully), kids back in school, and renewed energy. So let’s get to the task of fixing a few issues at the office.
Learn How To Increase Your Patient Satisfaction Scores Like a Pro
The successes of an ASC can be largely linked to patient satisfaction scores. We took a poll of over 750 surgery centers to see what tips they had for increasing patient satisfaction.
How to Interpret the Results of a Sleep Study for an ASC Nurse
To continue our series on sleep apnea management, let’s discuss what happens after a patient has been sent to a sleep lab. What do the results mean—both for the patient and for you?
Practical Considerations for Sleep Apnea Management
Last week we discussed how to screen patients for undiagnosed sleep apnea. This week, let's continue the discussion by delving into practical considerations for sleep apnea management. There are many factors to consider, but we want to focus on…
PreOp Screening for Patients with Sleep Apnea
With over 70% of Americans considered overweight or obese, ambulatory surgery centers are handling patients with higher BMIs than ever before. So how do we stay competitive with hospitals? Surgery centers need to know how to safely take care of…
Unforeseen Out-of-Network Charges Cause Concern Amongst Consumers
About 1 in 6 Americans were surprised by a medical bill after treatment in a hospital in 2017 despite having insurance, according to a study published in June. On average, 16% of inpatient stays and 18% of emergency visits left a patient with at…
Financial Literacy in Your ASC - Understanding the Key Metrics
To best understand how an ASC operates, it's crucial to have a good grasp on some main keywords and their meanings. Below, we've listed a collection of ASC terms and their definitions so you can be sure you have the most thorough understanding…
4 Reasons Why Surgery Centers Fail & How You Can Avoid Them
When opening an ambulatory surgery center, there's lots of planning involved and many expenditures are required. To get your business started on the right foot, here are a few critical (but common) mistakes that can mean failure for your ASC:
New England Surgery Center Shares Success Story
New England Surgery Center recently shared their success story using One Medical Passport to run smarter and save time using our pre-admission solution.
Case Study: Jefferson Surgery Center- Blue Bell, PA
Prior to deploying One Medical Passport, Jefferson Surgery Center relied on nursing staff to phone patients in advance of a procedure to gather their preoperative medical history. Each of these calls took an average of one hour per patient because…
An Administrator's Guide to Successful Tech Adoption
What makes or breaks the successful adoption of new technology at your surgery center? ASCs are consistently being pushed to move in the direction of streamlined, paperless workflows, and Administrators have never been more integral to the…
Balance it Out
Working with consumers to explain and help resolve medical bills in collections is a complex process for accounts receivable management companies and their health care provider clients. Add in the mix unexpected out-of-network charges on a…
What Keeps You Up at Night?
The cost of healthcare in the United States is a significant source of apprehension and fear for millions of Americans, according to a new national survey conducted by West Health and Gallup. With over $3.5 trillion—nearly one-fifth of the nation’s…
Data Security Issues in Offshore Revenue Cycle Management
Offshoring revenue cycle management has been an increasing phenomenon in the healthcare landscape today. Primary drivers for this include cost-efficiency, controlled management, specialization and expertise, economies of manpower, and an affordable…
3 Steps to Becoming an Accredited ASC
The aim of Accreditation Association of Ambulatory Health Care (AAAHC) and Centers for Medicare and Medicaid Services (CMS) is to help improve not only the quality of care and value that accredited organizations provide to their patients, but also…
How to Avoid Revenue Cycle Outsourcing Mistakes
In today’s evolving healthcare landscape, providers look for ways to better adapt to market conditions while sustaining profitability and gaining a competitive edge, so they opt to outsource some or all their revenue cycle functions to a third-party…
3 Tips for Working with RCM Partners to Handle Self-Pay Patients
Patient balances present one of the most significant challenges in healthcare especially for surgery centers. With ever-rising healthcare costs, ambulatory surgery centers (ASC’s) see an increase in the number of patients that have high deductible…
Case Study: Texas Health Orthopedic Surgery Center Utilizes Solution to Boost Patient Engagement
Texas Health Orthopedic Surgery Center was spending over 2 hours a day on lengthy phone calls to remind patients of their appointments and explain pre-op instructions. The Director of Nursing, Kristi Baldwin, felt this process was too time…