Patient Engagement Evolved
Engage is the patient engagement solution meant for surgeries. Engage, as a part of ONEflow, works seamlessly alongside Payments and Passport to help facilities reduce cancellations, collect more payments, improve patient satisfaction, and decrease the burden on staff.
Key Features:
Automated Communication
Facilities are able to send automated messages to patients, rides, and staff members, allowing greater focus on patient care.
Timely and Personal Messages
Patient notifications and messages are personalized with procedure, physician, and medical history information to encourage successful recovery.
Inter-Office Communication
Members of your team are informed with individual or role-based group messages.
Survey Management
Patients are sent necessary pre-operative and post-operative surveys (ie. HOOS/KOOS Jr).
Financial Responsibility
Patient accounts receivable are reduced and cash flow improved through financial reminder messages.
How Engage Helps Staff
Our patient-centric software focuses on providing the most convenient patient engagement possible.
Increase Patient Compliance
Facilities are able to send custom-tailored automated messages to patients, rides, and staff members, allowing greater focus on patient care and reducing the burden on staff.
Decrease day of surgery cancellations
Decrease day of surgery cancellations by tailoring messages with patient history information (e.g. “stop your blood thinner medicine”).
Data-driven, smart decisions
Wouldn’t it be great if patients adhered to each instruction given? Using data from millions of messages sent, Engage sends reminders at the proven best time for patient action.
Improve Patient Satisfaction
Engage standardizes and individualizes care, increasing patient satisfaction scores and encouraging patients to return to you for their next procedure.
Personalize Patient Engagement
Some patients want to watch, not read. Video unlocks a deep engagement of nearly 2 minutes per session and a library of educational content that increase patient preparedness.
Increase Patient Utilization
Medical Passport patient utilization is higher in facilities that take advantage of Engage, so your nurses can focus on patient care and reduce lengthy preop calls.
Quickly Sync And Integrate Engage Into Your Surgical Center
We’ll help you onboard and reduce the burden on your staff. Our solutions work in tandem with your practice management, business office, and health information system
Understand The ROI
Understand The ROI
Reduce Staffing Challenges
When there is not enough staff to provide adequate patient assistance, the patient experience can really suffer as a result.
of ASC leaders reported that recruiting experienced operating room nurses is more difficult compared to last year.
of ASC leaders reported that the most common staffing challenge was hiring more direct care staff.
of ASC leaders reported an increased Registered Nurse (RN) turnover.
See How Engage increases your patient engagement
Increase patient engagement. Unburden your staff.
See How Engage increases your patient engagement
Increase patient engagement. Unburden your staff.
Learn more about our solutions and services
ONEflow
Oneflow is our suite of solutions that work in harmony to help you deliver better patient care and maximize your financial outcomes.
Medical Passport
Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.
Payments
Patient Financial Solution helps your patients understand their financial responsibility, pay with ease, set up flexible payment plans or financing options, increasing your cash flow.
Learn more about our solutions and services
ONEflow
Oneflow is our suite of solutions that work in harmony to help you deliver better patient care and maximize your financial outcomes.
Medical Passport
Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.
Payments
Patient Financial Solution helps your patients understand their financial responsibility, pay with ease, set up flexible payment plans or financing options, increasing your cash flow.