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Engage

Keep Everyone In The Loop

Engage improves communication by using text, video, and email messages to educate, inform, and empower staff, patients, and vendors.

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Patient Engagement Evolved

Engage is the patient engagement solution meant for surgeries. Engage, as a part of ONEflow, works seamlessly alongside Payments and Passport to help facilities reduce cancellations, collect more payments, improve patient satisfaction, and decrease the burden on staff.

Key Features:


Automated Communication

Facilities are able to send automated messages to patients, rides, and staff members, allowing greater focus on patient care.


Timely and Personal Messages

Patient notifications and messages are personalized with procedure, physician, and medical history information to encourage successful recovery.


Inter-Office Communication

Members of your team are informed with individual or role-based group messages.


Survey Management

Patients are sent necessary pre-operative and post-operative surveys (ie. HOOS/KOOS Jr).


Financial Responsibility

Patient accounts receivable are reduced and cash flow improved through financial reminder messages.

See what ASCs have to say

Learn how One Mnet Health Helped Fort Worth Endoscopy.

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How Engage Helps Staff

Our patient-centric software focuses on providing the most convenient patient engagement possible.

Increase Patient Compliance

Facilities are able to send custom-tailored automated messages to patients, rides, and staff members, allowing greater focus on patient care and reducing the burden on staff.  

Decrease day of surgery cancellations

Decrease day of surgery cancellations by 4% by tailoring messages with patient history information (e.g. “stop your blood thinner medicine”).

Data-driven, smart decisions

Wouldn’t it be great if patients adhered to each instruction given? Using data from millions of messages sent, Engage sends reminders at the proven best time for patient action.  

Improve Patient Satisfaction

Engage standardizes and individualizes care, increasing patient satisfaction scores and encouraging patients to return to you for their next procedure. 

Personalize Patient Engagement

Some patients want to watch, not read. Video unlocks a deep engagement of nearly 2 minutes per session and a library of educational content that increase patient preparedness.

Increase Patient Utilization

Medical Passport patient utilization is higher in facilities that take advantage of Engage, so your nurses can focus on patient care and reduce lengthy preop calls.  

Quickly Sync And Integrate Engage Into Your Surgical Center

We’ll help you onboard and reduce the burden on your staff. Our solutions work in tandem with your practice management, business office, and health information system

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Understand The ROI

Understand The ROI

Reduce Staffing Challenges

When there is not enough staff to provide adequate patient assistance, the patient experience can really suffer as a result.

of ASC leaders reported that recruiting experienced operating room nurses is more difficult compared to last year.

of ASC leaders reported that the most common staffing challenge was hiring more direct care staff.

of ASC leaders reported an increased Registered Nurse (RN) turnover.

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See How Engage increases your patient engagement

Increase patient engagement. Unburden your staff.

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engage icon (patient engagement solutions)

See How Engage increases your patient engagement

Increase patient engagement. Unburden your staff.

Request A Demo

Get to know our other solutions

Our custom-tailored solutions enable a seamless workflow for outpatient procedures while improving the patient experience and maximizing financial outcomes.

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ONEflow

ONEflow enables a seamless workflow that improves patient engagement and maximizes financial outcomes.

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Medical Passport

Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.

payments icon (patient payment solutions)

Payments

Patient Financial Solution helps your patients understand their financial responsibility, pay with ease, set up flexible payment plans or financing options, increasing your cash flow.

Get to know our other solutions

Our custom-tailored solutions enable a seamless workflow for outpatient procedures while improving the patient experience and maximizing financial outcomes.

oneflow icon

ONEflow

ONEflow enables a seamless workflow that improves patient engagement and maximizes financial outcomes.

Learn More
medical passport icon

Medical Passport

Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.

Learn More
payments icon (patient payment solutions)

Payments

Patient Financial Solution helps your patients understand their financial responsibility, pay with ease, set up flexible payment plans or financing options, increasing your cash flow.

Learn More