Payments
Increase patient payments by 2X
Help your patients understand their bill and meet their out-of-pocket expenses.
Patients need help paying
Almost two-thirds of Americans lack the resources needed to cover the cost of unplanned expenses.
of patients are surprised by their medical bills
of patient balances continue to increase
of Americans do not have enough savings to cover a $500 emergency
Give your patients more ways to pay
Meeting the demand for more flexible payment options improves patient satisfaction and creates happier patients that are more likely to pay.
Meeting the demand for more flexible payment options improves patient satisfaction and creates happier patients that are more likely to pay.
Patients are looking for a personal interaction, not just a medical one. Having adequate dedicated staff guarantees that each patient will receive an exceptional degree of individualized care.
Give your patients more ways to pay
Flexible payment options create happier patients that are more likely to pay.
Payment Plans & Financing Options
Patients who understand their bills and are offered flexible payment plan options on Day 1 are far more likely to pay them.
Text to Pay
Patients love Text-to-Pay because it is easy to use, yields fast results, reduces frustration, and improves the patient experience.
CareCredit Partnership
Through our CareCredit partnership, patients can view financing options or use their existing account to make a payment.
We help patients pay while you help patients feel better
Chasing down payments from patients can be overwhelming and frustrating for healthcare providers whose primary concern is patient care.
Key features:
Custom Payment Plans & Financing
Increase patient portion cash flow up to 2X. Patients want more ways to pay their medical bills quickly and easily.
Text-to-Pay
Patients love Text-to-Pay because it's quick and easy to pay their medical bills using their phone.
Patient Advocates
Our Patient Advocates help your patients understand their financial responsibility, make a payment, or setup payment plans, all in 200+ languages. With our early out approach we operate as an extension of your facility.
Customizable PaySUITE
We customize and create your own PaySUITE page that makes it easier for Patients to browse payment plans or financing options, and make a payment.
One surgical hospital increased their cash flow by $1.8 million and reduced their bad debt by $1.1 million in the first year alone
Calculate your ROI with our revenue estimator tool.
One surgical hospital increased their cash flow by $1.8 million and reduced their bad debt by $1.1 million in the first year alone
Calculate your own ROI with our revenue estimator tool.
Increase your cash flow up to 2X!
Many patients need help understanding their medical bills. Our specially trained phone agents help your patients understand what they owe and why, leading to an increase in cash flow of up to 2X.
Our Patient Advocates:
Communicate in over 200 languages Help patients understand their financial responsibility Help patients make a payment Setup payment plans Are HIPAA & PCI compliant Based in the United States
Our Patient Advocates:
Communicate in over 200 languages Help patients understand their financial responsibility Help patients make a payment Setup payment plans Are HIPAA & PCI compliant Based in the United States
More than just a partner
We act as an extension of your facility, giving your staff increased efficiency without any headache. Learn more about our early out approach and bad debt recovery.
Our first-party / early out services are designed to be a true extension of your billing office, providing the highest customer service.
The longer a self-pay balance goes unpaid, the harder it is to collect it. Early out helps surgical facilities shorten the revenue cycle and settle accounts as quickly as possible.
With Mnet’s patient financial advocates, your employees won’t have to make those difficult calls with patients.
We operate as an extension of your facility
Chasing down payments from patients can be overwhelming and frustrating for healthcare providers whose primary concern is patient care.
Increase your cash flow within 30 days
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Increase in patient satisfaction
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Free up your staff & resources
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Easy Onboarding / Integration
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Payment support in 200+ languages
Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.
Personalized Payment Portal
Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.
Text-to-Pay / Text Billing
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Servicing all patient balances after insurance adjudicates
Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.
Patients have a long road to feeling better. Make that experience easier with One Mnet Health.
2x
Up to 2X Increase in Patient Payments
$1B
In managed balances
$20M
Over 20 million patients represented
40%
Reduction in nursing hours
Partnering with One Mnet HealthBenefits You and Your Patients
We offer specialized third party / debt recovery agents that are trained to work with patients and alleviate stress for your facility. We are able to create customized approaches to give your patients an integrated experience, resulting in a higher percentage of accounts being settled during the early stages
We operate as an extension of your facility
Our specially trained Patient Advocates are able to help your patients understand their bill, make a payment, provide sensible payment plans or financing options, and communicate in 200+ languages!
Patient Payments From Start to Finish
Combining Early Out with Bad Debt Recovery will reduce your workload, increases cash flow, and improve patient satisfaction.
Early Out (First Party)
Early out, also known as first party, means working with patients and educating them about their financial responsibility, helping them understand what is actually owed versus what is not. During this stage, we reach out to patients early during the billing process as an extension of your facility.
Bad Debt Recovery (Third Party)
If a patient has a balance that is past-due, our recovery strategies help them to pay. When it comes to Bad Debt Recovery, time is of the essence. In general, the sooner past-due accounts are assigned for Bad Debt Recovery, the higher the return your facility will achieve.
Increase Patient Payments Without the Headache
Our Payments solution was designed using machine learning to seamlessly integrate both early out services (1st party), together with bad debt recovery (3rd party), to provide a comprehensive, technology-driven approach to your patient payment needs.
See how much Payments can increase your cash flow
Increase patient payments. Reduce bad debt. Unburden your staff.
See how much Payments can increase your cash flow
Increase patient payments. Reduce bad debt. Unburden your staff.
Reduce Staff Burden
When staff is overworked with not enough personnel to provide adequate OR assistance, the patient experience and operating room procedures suffer as a result.
of nurses surveyed, reported leaving their career because of burnout.
of physicians listed bureaucratic tasks as the biggest contributor to their burnout
of respondents attributed their burnout to spending too many hours at work
Learn more about our solutions and services
ONEflow
Oneflow is our suite of solutions that work in harmony to help you deliver better patient care and maximize your financial outcomes.
Medical Passport
Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.
Engage
Automated Patient Communication Solution that sends customized reminders, instructions, and educational material, saving crucial nursing hours from surgical scheduling to final payment.
Learn more about our solutions and services
ONEflow
Oneflow is our suite of solutions that work in harmony to help you deliver better patient care and maximize your financial outcomes.
Medical Passport
Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.
Engage
Automated Patient Communication Solution that sends customized reminders, instructions, and educational material, saving crucial nursing hours from surgical scheduling to final payment.