payments icon (patient payment solutions)

Payments

Help patients pay more, sooner

Patients who understand their bill and are offered flexible payment options are more likely to pay. Find out why patients and surgical facilities love Payments.

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Payments

Increase patient payments by 2X

Help your patients understand their bill and meet their out-of-pocket expenses.

Find Out How

Patients need help paying

Almost two-thirds of Americans lack the resources needed to cover the cost of unplanned expenses.

of patients are surprised by their medical bills

of patient balances continue to increase

of Americans do not have enough savings to cover a $500 emergency

Give your patients more ways to pay

Meeting the demand for more flexible payment options improves patient satisfaction and creates happier patients that are more likely to pay.

Meeting the demand for more flexible payment options improves patient satisfaction and creates happier patients that are more likely to pay.

Patients are looking for a personal interaction, not just a medical one. Having adequate dedicated staff guarantees that each patient will receive an exceptional degree of individualized care.

Give your patients more ways to pay

Flexible payment options create happier patients that are more likely to pay.

Payment Plans & Financing Options

Patients who understand their bills and are offered flexible payment plan options on Day 1 are far more likely to pay them.

Text to Pay

Patients love Text-to-Pay because it is easy to use, yields fast results, reduces frustration, and improves the patient experience.

CareCredit Partnership

Through our CareCredit partnership, patients can view financing options or use their existing account to make a payment.

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We help patients pay while you help patients feel better

Chasing down payments from patients can be overwhelming and frustrating for healthcare providers whose primary concern is patient care.

Key features:


Custom Payment Plans & Financing

Increase patient portion cash flow up to 2X. Patients want more ways to pay their medical bills quickly and easily.


Text-to-Pay

Patients love Text-to-Pay because it's quick and easy to pay their medical bills using their phone.


Patient Advocates

Our Patient Advocates help your patients understand their financial responsibility, make a payment, or setup payment plans, all in 200+ languages. With our early out approach we operate as an extension of your facility.


Customizable PaySUITE

We customize and create your own PaySUITE page that makes it easier for Patients to browse payment plans or financing options, and make a payment.

One surgical hospital increased their cash flow by $1.8 million and reduced their bad debt by $1.1 million in the first year alone

Calculate your ROI with our revenue estimator tool.

One surgical hospital increased their cash flow by $1.8 million and reduced their bad debt by $1.1 million in the first year alone

Calculate your own ROI with our revenue estimator tool.

Increase your cash flow up to 2X!

Many patients need help understanding their medical bills. Our specially trained phone agents help your patients understand what they owe and why, leading to an increase in cash flow of up to 2X.

Our Patient Advocates:
  • Communicate in over 200 languages
  • Help patients understand their financial responsibility
  • Help patients make a payment
  • Setup payment plans
  • Are HIPAA & PCI compliant
  • Based in the United States

Our Patient Advocates:
  • Communicate in over 200 languages
  • Help patients understand their financial responsibility
  • Help patients make a payment
  • Setup payment plans
  • Are HIPAA & PCI compliant
  • Based in the United States

More than just a partner

We act as an extension of your facility, giving your staff increased efficiency without any headache. Learn more about our early out approach and bad debt recovery.

Our first-party / early out services are designed to be a true extension of your billing office, providing the highest customer service.

The longer a self-pay balance goes unpaid, the harder it is to collect it. Early out helps surgical facilities shorten the revenue cycle and settle accounts as quickly as possible.

With Mnet’s patient financial advocates, your employees won’t have to make those difficult calls with patients.

We operate as an extension of your facility

Chasing down payments from patients can be overwhelming and frustrating for healthcare providers whose primary concern is patient care.

Increase your cash flow within 30 days

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Increase in patient satisfaction

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Free up your staff & resources

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Easy Onboarding / Integration

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Payment support in 200+ languages

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Personalized Payment Portal

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Text-to-Pay / Text Billing

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Servicing all patient balances after insurance adjudicates

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.

Patients have a long road to feeling better. Make that experience easier with One Mnet Health.

2x

Up to 2X Increase in Patient Payments

$1B

In managed balances

$20M

Over 20 million patients represented

40%

Reduction in nursing hours

Partnering with One Mnet HealthBenefits You and Your Patients

We offer specialized third party / debt recovery agents that are trained to work with patients and alleviate stress for your facility. We are able to create customized approaches to give your patients an integrated experience, resulting in a higher percentage of accounts being settled during the early stages

We operate as an extension of your facility

Our specially trained Patient Advocates are able to help your patients understand their bill, make a payment, provide sensible payment plans or financing options, and communicate in 200+ languages!

Patient Payments From Start to Finish

Combining Early Out with Bad Debt Recovery will reduce your workload, increases cash flow, and improve patient satisfaction.

Early Out (First Party)

Early out, also known as first party, means working with patients and educating them about their financial responsibility, helping them understand what is actually owed versus what is not. During this stage, we reach out to patients early during the billing process as an extension of your facility.

Bad Debt Recovery (Third Party)

If a patient has a balance that is past-due, our recovery strategies help them to pay. When it comes to Bad Debt Recovery, time is of the essence. In general, the sooner past-due accounts are assigned for Bad Debt Recovery, the higher the return your facility will achieve.

Increase Patient Payments Without the Headache

Our Payments solution was designed using machine learning to seamlessly integrate both early out services (1st party), together with bad debt recovery (3rd party), to provide a comprehensive, technology-driven approach to your patient payment needs.

See how much Payments can increase your cash flow

Increase patient payments. Reduce bad debt. Unburden your staff.

Request A Demo

See how much Payments can increase your cash flow

Increase patient payments. Reduce bad debt. Unburden your staff.

Request A Demo

Reduce Staff Burden

When staff is overworked with not enough personnel to provide adequate OR assistance, the patient experience and operating room procedures suffer as a result.

of nurses surveyed, reported leaving their career because of burnout.

of physicians listed bureaucratic tasks as the biggest contributor to their burnout

of respondents attributed their burnout to spending too many hours at work

Get to know our other solutions

Our custom-tailored solutions enable a seamless workflow for outpatient procedures while improving the patient experience and maximizing financial outcomes.

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ONEflow

ONEflow enables a seamless workflow that improves patient engagement and maximizes financial outcomes.

medical passport icon

Medical Passport

Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.

engage icon (patient engagement solutions)

Engage

Automated Patient Communication Solution that sends customized reminders, instructions, and educational material, saving crucial nursing hours from surgical scheduling to final payment.

Get to know our other solutions

Our custom-tailored solutions enable a seamless workflow for outpatient procedures while improving the patient experience and maximizing financial outcomes.

oneflow icon

ONEflow

ONEflow enables a seamless workflow that improves patient engagement and maximizes financial outcomes.

Learn More
medical passport icon

Medical Passport

Online Patient Registration is the most clinically significant pre-admissions solution able to flag high-risk patients and create a convenient patient experience while reducing facility cancellations.

Learn More
engage icon (patient engagement solutions)

Engage

Automated Patient Communication Solution that sends customized reminders, instructions, and educational material, saving crucial nursing hours from surgical scheduling to final payment.

Learn More