1MP Achieves ‘World Class Support’ Goal for 18+ Million Patients and 920+ Surgical Facilities

In early 2020, One Medical Passport made it their goal to provide World Class support to their 920+ surgical facility customers and their customers' 18,906,517+ patients with the intention to offer the ASC community a best-in-class experience. In…


4 Effective Patient Engagement Strategies To Improve Patient Experience

Effective patient engagement strategies are essential in improving the patient experience, especially in the era of healthcare consumerism. This means implementing technologies and processes that work together to turn fragmented encounters into…


How to Create a Better Total Joint Patient Journey

Research has found that undergoing any total joint replacement can make patients feel uncertain, vulnerable, and nervous. They may experience a decrease in trust for their own body. They may have intense anxiety about harming their new joint. As…


How Healthcare Consumerism Will Affect Your Facility

COVID’s Effect on Healthcare ConsumerismWith the rise in healthcare consumerism, the healthcare industry is undergoing an unprecedented level of transformation. COVID-19 has dramatically altered the trajectory of consumerism in healthcare. This…


Control the Things You Can Control: Increasing Revenue at an ASC

  As a new nurse, going from the hospital environment into an ambulatory surgery center was an eye-opening experience. I remember one of my fellow nurses laughing when I asked where to get a saline flush. I quickly realized why that was…


Why Your ASC Patients Expect Payment Reminders

It would be wonderful if all the patients at your Ambulatory Surgery Center paid their bills on time, but that’s not the reality. Each year, the need to send out payment reminders increases and more patients expect them as a part of the services…


Text-to-Pay Is The Patient Solution Your Facility Needs

With the advent of e-mails, app-based messaging apps, and social networks, it is easy to forget that SMS is still the most popular and dominant form of communication. In 2020 alone, there were 2.1 trillion SMS messages exchanged in the United…


3 Digital Tools to Maximize Your ASC Revenue

Surgery centers are gradually rebounding from the revenue impacts of 2020. However, with the massive surgery backlogs, ‘normal’ is not quite there yet thus continuing to affect ASC revenue. The challenge is for ASCs to remain profitable while…


Three Reasons ASCs are Taking Over

Once the stepchild of hospitals for elective surgery, today’s Ambulatory Surgery Centers are quickly taking over the market. Every year, millions of patients opt to have a wide range of surgical procedures done at specialized ASCs rather than having…


How Mnet's Solution, Text-to-Pay, Will Save You Money and Get You Paid Quicker

With many healthcare facilities, we see that those best positioned for growth are focused on programs and investments that both provide more value to their patients and advance their healthcare mission. These providers look for solutions that help…


1MP Announces ASC Leaders Advisory Board to Make Outpatient Surgery Better

One Medical Passport is pleased to announce the kick-off of its ASC Leaders Advisory Board. 1MP, the leading provider of surgical care coordination and patient engagement software for outpatient surgery, created this group as a “think tank” to…


Five Ways to Increase Facility Revenue This Summer

It's summertime, when most people think about vacations and enjoying the weather, not having outpatient surgery. Keep the revenue at your ASC from taking a nosedive during the summer months by focusing on ways to keep your facility operating at…


Benefits of Mnet's 1st Party Patient Billing Solutions

As patient payments continue to take up a larger share of provider revenue, healthcare executives need to deploy new strategies and build better financial experiences to increase patient collections and improve patient billing solutions. The…


Enhancing the Patient Experience for Total Joint Procedures

Total joint replacement or reconstruction is an invasive procedure with potentially lengthy recovery times. When patients are facing the prospect of joint procedures followed by weeks of physical therapy and restrictions, a positive experience at…


Telehealth Reimbursement Laws and Trends in the Surgical Space

Continued telehealth reimbursement is at the top of mind for surgery centers and healthcare providers recently. Thanks to new reimbursement policies and payment parity, providers have been able to implement telehealth and other digital health…


Write off Accounts

Why Healthcare Facilities Need to Write Off Accounts to Collections Even During Covid

The pandemic brought a financial onslaught to every healthcare organization. Many providers have been hit hard financially, with their revenue cycle landscape significantly changed. Given the job losses during the pandemic, an estimated 3.5 million…


Patient Pain Points

3 Significant Pain Points Patients Have About Medical Bills

One of the significant impacts of the pandemic is the increase in healthcare consumerism. Job loss due to the pandemic caused many to lose their job-based insurance coverage. This year, as patients continue to have an increasing amount of financial…


Communicating ASC Patient Expectations

Do your ASC patients know your expectations? COVID-19 has changed how all businesses operate, but none are as affected as the healthcare industry.


Vendor Management in Your ASC

As ASCs look at ways to run more efficiently, it’s natural to look for strategies to streamline processes with your vendors. With vendors, however, good relationships are key. How can you maintain good relationships with vendors while still…