OKC Call Center Hub

Mnet Health Makes Choice for Call Center Hub

When looking across the United States, it might be easy to overlook Oklahoma City when thinking about a place to build a new call center hub.  OKC is just a two-hour drive from Dallas/Fort Worth; not just the big city, but a giant city really…and…


How to Move from Paper to Cloud Software in Your ASC

Transitioning from paper records to cloud software offers multiple advantages to your ASC. Records are more secure, efficiency is increased, paperwork is minimized, problems with misfiling and lost forms are eliminated, and you no longer have to…


Mnet Health 2020 Year In Review

Our 2020 Story and Outlook for 2021 By David Hamilton, CEO of Mnet Health

As the year 2020 comes to a close, it is helpful to take a look back on what we’ve been through and set our sights on the dawn of a new year. A snippet from Charles Dickens’ A Tale of Two Cities serves perfectly well to describe 2020: “It was the…


How to Prepare for 2021 in Your ASC

It's been a challenging year for Ambulatory Surgery Centers. The unprecedented spread of a new virus, financial woes for patients, and continuing changes in how insurance companies treat ASCs for outpatient surgery have all had their impact. Moving…


The Ultimate Accreditation Guide

Accreditation is a daunting process that most facilities dread. We put together a guide to help you feel as prepared as possible.


Why Payment Plans Are a Must

The twofold goal of every ASC is the same: provide excellent ambulatory care, increase revenue. When we think of growing revenue, we often focus only on filling up the OR and working more efficiently. But payment plans are a crucial way to avoid…


The Ultimate Checklist for Choosing a Vendor Management Solution

Complex surgeries like spine and total joint replacement were once the exclusive domain of hospitals because of the long post-op recovery times and the massive amount of equipment and implants needed. With new anesthesia techniques, these surgeries…


New CFPB Rules

Adapting Your Patient Financial Communications to New CFPB Rules

The new rules for debt collection are finally here. The Consumer Financial Protection Bureau (CFPB) issued last October the final rule to revise Regulation F, which implements the Fair Debt Collection Practices Act (FDCPA). Passed in 1977, the FDCPA…


Snapshot: Best Practices for Patient-Friendly Billing

ACA International and the Healthcare Financial Management Association reconvened this year to update best practices for the fair resolution of patients’ medical bills. Here is a look at patient-friendly billing principles highlighted in the report.…


3 Areas that are Costing your ASC Unnecessary Money

Across healthcare, increasing quality and decreasing costs are two common goals. To keep your ASC running efficiently, it’s crucial to cut the fat. Where are you spending money that you don’t need to be spending? Here are 3 areas to think about as…


How to Create a More Patient-Centric Revenue Cycle

Patients have always been at the center of clinical care. But the same has not always been true on the business side of healthcare. Providers have traditionally relied on insurers for revenue, making patient billing only an afterthought. However,…


ASC Everyday Hero Top 3 Finalists

In August, our team announced The Ambulatory Surgery Everyday Heroes Program which was created to recognize, honor and celebrate the remarkable ASC professionals who have overcome incredible challenges, gone above and beyond their role, and…


Best Practices: Total Joint Surgery in an ASC

Outpatient total joint replacements are becoming more and more attractive to patients. Particularly in a post-COVID-19 world, patients are attracted to the idea of at-home recovery and a shorter length-of-stay in the acute setting. As demand rises,…


A Surge in Revenue Cycle Outsourcing is Reducing Bad Debt

Over 6 months into the pandemic and with nearly 7 million cases, COVID-19 continues to rock the US healthcare system leading providers to look for new ways to handle bad debt. Healthcare providers are suffering significant financial damage as a…


Total Joint Procedures Post-COVID-19

At the height of the COVID-19 pandemic, elective orthopedic procedures dropped about 61%, according to the American Alliance of Orthopaedic Executives. Postponing these elective surgeries has left a significant amount of revenue on the table. While…


Case Study: Increasing Patient Satisfaction with 1MP

We have the pleasure of working with ASC staff from all over the country. They use 1MP software to streamline and improve whichever daily functions they desire - and the results? Incredible functionality, fewer cancellations than ever before,…


Improve Your Revenue Cycle

Improve Your Revenue Cycle – Patients Need More Financial Flexibility

Healthcare providers have long faced revenue cycle challenges and they have become increasingly difficult as patients have had to shoulder more financial responsibility for their care. During the COVID-19 pandemic, these challenges have intensified…