Best Practices for ASC Patient Engagement
An overwhelming amount of evidence has shown that better health outcomes occur when patients are actively engaged in their care plan. While this might seem like an obvious statement, keeping patients engaged can be challenging. What can your ASC do…
Remote Call Centers Make Sense Now More Than Ever
While no one could have truly predicted the impact Coronavirus world have on the world; Mnet has continued to be committed to working alongside the medical community as they strive to stabilize the healthcare system while keeping the lines of…
1MP Announces Ambulatory Surgery Everyday Heroes Program to Celebrate the Unsung Heroes in Outpatient Surgery
One Medical Passport is pleased to announce the first round of their new initiative to help celebrate the unrecognized heroes in outpatient surgery: The Ambulatory Surgery Everyday Heroes Program. In every Ambulatory Surgery Center, there are…
How to Drive ASC Staff Satisfaction
In healthcare, patient satisfaction is always a top priority. But what about team member satisfaction? At its core, strong employee engagement leads to reduced turnover, increased revenue, and even higher patient engagement. Consider the following…
How Digital Transformation Can Enhance Patient Experience
Digital transformation is a buzzword in many industries—including healthcare. When you ask leaders how to best leverage technology in healthcare, you’ll get many different answers. Before you invest in overhauling your digital strategy, your ASC…
It’s the New Normal - Reinvent Your Surgery Center
ASCs and surgical facilities were already facing a variety of challenges brought about by increased patient financial responsibility and by a changing reimbursement landscape, but COVID-19 has either brought new challenges or magnified existing…
The Importance of Tray Management
Running a surgery center requires a range of equipment. In most cases, ASCs can’t afford to purchase every instrument needed for a wide range of procedures. Coupled with a lack of storage space, most ASCs opt to use at least some loaner equipment.…
Medical Bills Are Confusing - Patients Need Financial Advocates
Patient financial responsibility is on the rise and shows no signs of slowing down. As medical debt continues to be a growing problem in the United States, many Americans are experiencing financial instability. In fact, more than 137 million…
Why Your Older Patients Are Used to Technology Now
COVID-19 has rocked our world—from how we work to how we access healthcare to how we connect with each other. Recent research found that during the coronavirus pandemic, video chatting apps and social media website usage spiked significantly, in…
How to Market Your ASC: A Marketing Professional's Tips for Success
Let's face it- staff at ambulatory surgery centers often haven't been trained in marketing their facility. They're medical professionals, not marketing gurus! Every facility wants a full OR to bring in as much revenue and as many patients as…
Tips for Ramping Back Up to Full Speed Post-COVID-19
As the COVID-19 pandemic curve starts to flatten in some states, you are probably itching to ramp back up to full speed in your ASC. As we ease into a post-pandemic new normal, consider these tips for ramping up to full capacity post-COVID-19.
What are Patient Tracking Boards?
What exactly are Patient Tracking Boards? What makes them so crucial to have in my facility?
How to Recruit and Retain Top Employees to Your ASC
Getting top talent in the door of your ASC is among the most critical priorities. However, the landscape of recruitment is changing. A recent survey found that 20% of ASC leaders planned to retire in the next three years. And replacing these leaders…
1MP Helps Hunterdon Increase Patient Satisfaction
Take a look at this video blog from when Medical Passport visited Hunterdon Center for Surgery to hear all about their successes with our solutions.
3 Things for ASCs to Consider When Ramping Up Case Volumes
As the COVID-19 pandemic curve shrinks in many states, elective surgeries are also ramping up in surgery centers. Some patients, however, might still be reluctant to go into medical facilities because of the risks of COVID-19. On the other hand,…
Creating a Culture of Safety Post-COVID-19
COVID-19 has changed how all businesses operate, and none are affected more than healthcare. As ASCs receive approval to reopen, how has the virus changed your culture of safety?
Increasing Patient Engagement During COVID-19
COVID-19 has changed how all of us communicate. Chances are, you haven’t seen your patients in a while. So how can you increase patient engagement now?