What Trends You Need to Consider in Your ASC Design

The physical environment of your ASC can have a significant impact on your bottom line, patient satisfaction, and efficiency. Consider how your ASC facility is working—or not working—for you.


Understanding The Difference Between 1st Party and 3rd Party Patient Collections

As the patient has become the third-largest payer in the country; balance after insurance has skyrocketed. Providers need to rethink their strategies to improve patient collections and save costs as receiving patient payments on time can be…


Patient Satisfaction: Our Top 5 Tips

Patient satisfaction can make or break the success of your ASC. As an anesthesiologist, I broke down 5 changes you can implement to keep your patients happy without costing you anything!  Here are my thoughts:


How Surgery Centers Can Navigate Post-Lockdown Staffing Issues

Staffing during the pandemic has been a key concern, but post-lockdown staffing has its own challenges as well. Post-lockdown, surgery centers are seeing a higher case volume and a huge backlog of cases. Some staff members are taking a vacation…


The Impact of Video in Healthcare and Surgery Centers

From unpacking jargon to efficiently communicating care instructions, using video in healthcare can have substantial positive impacts. When it comes to your surgery center, how can video make a difference?


Why Your Patients Expect Videos

In today’s technological landscape, it’s rare to find someone who doesn’t have a smartphone. Gone are the days of television being the only source of video content—now, nearly everyone has a pocket-sized computer where they can stream hours of…


Best Practices for ASC Patient Engagement

An overwhelming amount of evidence has shown that better health outcomes occur when patients are actively engaged in their care plan. While this might seem like an obvious statement, keeping patients engaged can be challenging. What can your ASC do…


Mnet Remote Call Center

Remote Call Centers Make Sense Now More Than Ever

While no one could have truly predicted the impact Coronavirus world have on the world; Mnet has continued to be committed to working alongside the medical community as they strive to stabilize the healthcare system while keeping the lines of…


1MP Announces Ambulatory Surgery Everyday Heroes Program to Celebrate the Unsung Heroes in Outpatient Surgery

One Medical Passport is pleased to announce the first round of their new initiative to help celebrate the unrecognized heroes in outpatient surgery: The Ambulatory Surgery Everyday Heroes Program. In every Ambulatory Surgery Center, there are…


How to Drive ASC Staff Satisfaction

In healthcare, patient satisfaction is always a top priority. But what about team member satisfaction? At its core, strong employee engagement leads to reduced turnover, increased revenue, and even higher patient engagement. Consider the following…


How Digital Transformation Can Enhance Patient Experience

Digital transformation is a buzzword in many industries—including healthcare. When you ask leaders how to best leverage technology in healthcare, you’ll get many different answers. Before you invest in overhauling your digital strategy, your ASC…


The New Normal

It’s the New Normal - Reinvent Your Surgery Center

ASCs and surgical facilities were already facing a variety of challenges brought about by increased patient financial responsibility and by a changing reimbursement landscape, but COVID-19 has either brought new challenges or magnified existing…


The Importance of Tray Management

Running a surgery center requires a range of equipment. In most cases, ASCs can’t afford to purchase every instrument needed for a wide range of procedures. Coupled with a lack of storage space, most ASCs opt to use at least some loaner equipment.…


Mnet Patient Financial Advocates

Medical Bills Are Confusing - Patients Need Financial Advocates

Patient financial responsibility is on the rise and shows no signs of slowing down. As medical debt continues to be a growing problem in the United States, many Americans are experiencing financial instability. In fact, more than 137 million…


Why Your Older Patients Are Used to Technology Now

COVID-19 has rocked our world—from how we work to how we access healthcare to how we connect with each other. Recent research found that during the coronavirus pandemic, video chatting apps and social media website usage spiked significantly, in…