Communicating ASC Patient Expectations
Do your ASC patients know your expectations? COVID-19 has changed how all businesses operate, but none are as affected as the healthcare industry.
Vendor Management in Your ASC
As ASCs look at ways to run more efficiently, it’s natural to look for strategies to streamline processes with your vendors. With vendors, however, good relationships are key. How can you maintain good relationships with vendors while still…
3 Things You Need to Know About Surprise Medical Bills
Surprise medical billing is a large issue being discussed across the country. If you have insurance, you would probably call the hospital or your insurer first to make sure the hospital was “in network” with your insurance. You might also need to…
Reducing Cancellations at Your ASC
Case cancellations can be a frustrating hiccup in ASCs. What would you say if I told you that most cancellations are caused by improper patient assessments or poor communication? Here's how.
How to Attract More Physician Offices
Attracting and retaining the best physicians is a constant process. You can do several things to help you garner interest from outstanding physicians in your area and maintain those associations.
Improving Patient Communication in Your ASC
Communication is a two-way street. It’s crucial for patients and staff of ambulatory surgery centers, ensuring positive outcomes. Efficient and effective patient communication can be challenging to establish with some patients, who may be resistant…
An Ambulatory Surgery Center PreOp Nurse’s Guide To Cardiac Testing – Part 2 The Echocardiogram
This is blog 2 of 3 that explains the ins and outs of pre-admissions cardiac testing from my perspective. As an anesthesiologist, with over 30 years of experience, I’ve done everything from open heart and liver transplant to fast-paced ASCs and pain…
An Ambulatory Surgery Center PreOp Nurse’s Guide to Cardiac Testing - Part 1 EKG
20 years ago, most ASCs typically cared for ASA 1 and 2 patients: young, relatively healthy patients having simple, relatively non-invasive surgery. Fast forward to 2021 - as advances in anesthesia techniques, surgical techniques, and an overall…
Mnet Health Makes Choice for Call Center Hub
When looking across the United States, it might be easy to overlook Oklahoma City when thinking about a place to build a new call center hub. OKC is just a two-hour drive from Dallas/Fort Worth; not just the big city, but a giant city really…and…
How to Move from Paper to Cloud Software in Your ASC
Transitioning from paper records to cloud software offers multiple advantages to your ASC. Records are more secure, efficiency is increased, paperwork is minimized, problems with misfiling and lost forms are eliminated, and you no longer have to…
Our 2020 Story and Outlook for 2021 By David Hamilton, CEO of Mnet Health
As the year 2020 comes to a close, it is helpful to take a look back on what we’ve been through and set our sights on the dawn of a new year. A snippet from Charles Dickens’ A Tale of Two Cities serves perfectly well to describe 2020: “It was the…
How to Prepare for 2021 in Your ASC
It's been a challenging year for Ambulatory Surgery Centers. The unprecedented spread of a new virus, financial woes for patients, and continuing changes in how insurance companies treat ASCs for outpatient surgery have all had their impact. Moving…
The Ultimate Accreditation Guide
Accreditation is a daunting process that most facilities dread. We put together a guide to help you feel as prepared as possible.
Why Payment Plans Are a Must
The twofold goal of every ASC is the same: provide excellent ambulatory care, increase revenue. When we think of growing revenue, we often focus only on filling up the OR and working more efficiently. But payment plans are a crucial way to avoid…
The Ultimate Checklist for Choosing a Vendor Management Solution
Complex surgeries like spine and total joint replacement were once the exclusive domain of hospitals because of the long post-op recovery times and the massive amount of equipment and implants needed. With new anesthesia techniques, these surgeries…
Adapting Your Patient Financial Communications to New CFPB Rules
The new rules for debt collection are finally here. The Consumer Financial Protection Bureau (CFPB) issued last October the final rule to revise Regulation F, which implements the Fair Debt Collection Practices Act (FDCPA). Passed in 1977, the FDCPA…
Snapshot: Best Practices for Patient-Friendly Billing
ACA International and the Healthcare Financial Management Association reconvened this year to update best practices for the fair resolution of patients’ medical bills. Here is a look at patient-friendly billing principles highlighted in the report.…
3 Areas that are Costing your ASC Unnecessary Money
Across healthcare, increasing quality and decreasing costs are two common goals. To keep your ASC running efficiently, it’s crucial to cut the fat. Where are you spending money that you don’t need to be spending? Here are 3 areas to think about as…