How to Increase Payments and Improve the Patient Journey

Patients who understand their medical bills and are offered flexible payment options are far more likely to pay them. Yet, that seldom occurs in the healthcare sector, where escalating medical costs plague many Americans. Government data estimates…


How ASCs Benefit by Offering a Seamless Patient Experience

Healthcare consumerism is gaining momentum every day. Today, patients expect convenience, access, transparency, and control from all their transactions - including those related to surgical care. This growing momentum around the consumerization of…


patient exploring payment options on laptop

Are the Patient Payment Options on Your Website a Dead End?

It is no secret that healthcare providers are struggling to streamline their cash flow because getting patients to pay in a timely fashion is not always an easy job. Medical debt in the United States has become so commonplace that Forbes reports as…


2 nurses navigating staffing shortage

How ASCs Can Navigate Major Staffing Shortages

One of the most pressing challenges facing ASCs and healthcare organizations today is pervasive staffing shortages. While nursing shortages are nothing new to healthcare industry veterans, the Covid-19 pandemic pushed the issue to a critical turning…


surgeons

Maximizing Time with the Right Technology

Modern facilities have a number of challenges to tackle on any given day. The ultimate challenge is to figure out how to keep improving your services, increasing patient satisfaction, as well as running an efficient and profitable ASC without…


Why Older Patients Are More Technologically Savvy in 2022

In a bid to mitigate the damage of a mysterious global outbreak, governments worldwide implemented a series of restrictive actions to COVID-19 such as lockdowns, mask mandates, and social distancing. This period of isolation had far-reaching…


Derek's Corner: The Significance Of Our New Brand

One Mnet Health - Significance of Rebrand by Derek Smith from One Mnet Health on Vimeo. In this One Mnet Health video blog, Derek Smith, CEO, discusses the meaning and significance of our new logo (pictured below.)


3 Ways Software Can Take Your Facility To The Next Level

In the modern-day and age, patients — as consumers in everyday life — are highly digitally empowered. As their digital skills evolve and demand for digitalization grows, healthcare providers must make an effort to keep up with the times and adapt to…


patient exploring payment options on laptop

How To Create A Seamless Patient Journey

In this day and age, creating a seamless patient journey is not an easy job. While by and large the patient experience depends on staff, they cannot be expected to do everything on their own. When staff are overworked without enough personnel to…


patient financial alerts image

Why Patient Financial Alerts are Crucial in 2022

Healthcare providers across the board, including surgical facilities, struggle to streamline their revenue because getting patients to pay is not always easy. In fact, medical debt in the United States has become so commonplace that Forbes reported…


Revitalizing Your Surgical Facility’s Patient Intake Process

The patient intake process plays a significant role in the overall patient flow and directly affects patient satisfaction and ultimately your revenue. Inefficient flows, notoriously long intake forms, and paper-based registration processes create a…


Our 2021 Story and Outlook for 2022

As we step into a new year, we reflect on what has transpired over the last 12 months and express our gratitude to all our incredible staff, partners, and customers. Certainly, the pandemic has changed all of our lives. In the face of unprecedented…


Is Your Patient Experience Fitting for Stars?

In the surgical industry, patients are not only looking for positive clinical outcomes but also exceptional patient experiences throughout their healthcare journey. The patient experience is vital as it spells the difference between patient loyalty…


Improving Patient Billing / Early Out and Bad Debt Collections for ASCs

In healthcare, patient billing, also known as early out collections, and bad debt recovery can substantially affect revenue and patient satisfaction. Getting the process right is vital. According to a recent medical debt survey by Debt.com, 50…


Staying Ahead Amidst Postponed Elective Surgeries

A growing number of US hospitals have canceled or postponed elective surgeries due to the surging number of Americans sick with Covid-19 (fourth surge). According to the Centers for Disease Control Prevention (CDC), more than 95 percent of the new…


How a Healthcare Financial Concierge Boosts Patient Satisfaction

Healthcare concierge services can elevate the patient experience and increase patient satisfaction for healthcare providers seeking to stand out from the crowd. With the increasing trend of healthcare consumerism, patients are demanding high quality…


Why Healthcare Revenue Cycle Management Is More Crucial Now Than Ever

In the healthcare industry, revenue cycle management (RCM) is the foundation of financial health. Revenue cycle management can spell the difference between struggling to survive and flourishing financial success. From small practices to large health…


How Patient Reviews Can Boost Your Practice’s Revenue

Patient reviews are becoming more important than ever with the rise of healthcare consumerism. As patients shop online to find the right physician or provider that meets their expectations, they will be turning to online reviews in evaluating their…


Do You Know Why Patient Payment Options Are Vital In 2021?

Flexible and personalized patient payment options are needed more than ever as patient financial responsibility continues to grow. Medical care is expensive. In fact, 99% of bills that exceeded $3,000 were not paid in full according to a TransUnion…


How Are Out-of-Pocket Expenses Affecting Patients in 2021?

Increasing out-of-pocket expenses or patient financial responsibility is one of the biggest trends happening in healthcare today. Struggling to keep up with their financial responsibility, patients are becoming more cost-conscious as insurers pass…