How to Increase Payments and Improve the Patient Journey

Patients who understand their medical bills and are offered flexible payment options are far more likely to pay them. Yet, that seldom occurs in the healthcare sector, where escalating medical costs plague many Americans. Government data estimates…


How ASCs Benefit by Offering a Seamless Patient Experience

Healthcare consumerism is gaining momentum every day. Today, patients expect convenience, access, transparency, and control from all their transactions - including those related to surgical care. This growing momentum around the consumerization of…


patient exploring payment options on laptop

Are the Patient Payment Options on Your Website a Dead End?

It is no secret that healthcare providers are struggling to streamline their cash flow because getting patients to pay in a timely fashion is not always an easy job. Medical debt in the United States has become so commonplace that Forbes reports as…


2 nurses navigating staffing shortage

How ASCs Can Navigate Major Staffing Shortages

One of the most pressing challenges facing ASCs and healthcare organizations today is pervasive staffing shortages. While nursing shortages are nothing new to healthcare industry veterans, the Covid-19 pandemic pushed the issue to a critical turning…


Is Your Patient Experience Fitting for Stars?

In the surgical industry, patients are not only looking for positive clinical outcomes but also exceptional patient experiences throughout their healthcare journey. The patient experience is vital as it spells the difference between patient loyalty…


Staying Ahead Amidst Postponed Elective Surgeries

A growing number of US hospitals have canceled or postponed elective surgeries due to the surging number of Americans sick with Covid-19 (fourth surge). According to the Centers for Disease Control Prevention (CDC), more than 95 percent of the new…


3 Digital Tools to Maximize Your ASC Revenue

Surgery centers are gradually rebounding from the revenue impacts of 2020. However, with the massive surgery backlogs, ‘normal’ is not quite there yet thus continuing to affect ASC revenue. The challenge is for ASCs to remain profitable while…


3 Things for ASCs to Consider When Ramping Up Case Volumes

As the COVID-19 pandemic curve shrinks in many states, elective surgeries are also ramping up in surgery centers.  Some patients, however, might still be reluctant to go into medical facilities because of the risks of COVID-19. On the other hand,…


How Hospitals and ASCs Are Affected During the COVID-19 Pandemic

The global pandemic known as COVID-19 has already affected over 280,000 people worldwide. As of March 20, the Centers for Disease Control and Prevention (CDC) reported 15,219 cases and 201 deaths in 54 jurisdictions in the United States due to…


3 Challenges Facing ASC’s and Tips to Overcome Them

With patients having more financial responsibility for their healthcare, outpatient settings like surgery centers are becoming more attractive to patients. In general, surgical procedures at ASC’s are 35% to 50% lower than hospitals. Research from…


How ASC’s Can Use Technology for Better Patient Financial Experience

With an increasing number of patients with high deductible health plans, it is essential that ambulatory surgery centers leverage technology and automation to improve the patient financial experience. According to a ResearchAndMarkets analysis, the…