Cancellation Prediction

Giving You The Power to Predict & Prevent Cancellations

Learn More

Cancellation Prediction

Giving You The Power to Predict & Prevent Cancellations

Learn More

Intelligently Mitigate Cancellations With Our New Tool

Our newest tool uses AI to analyze millions of data points to predict the likelihood of cancellation before a medical procedure even takes place.

Our Tool Helps You

Easily Identify Case Cancellations

Our solution analyzes every case with a Medical Passport to help you quickly identify the ones with an elevated risk of being cancelled. Our cancellation scoring scale organizes cases into 3 levels of risk: high, medium, low.


Understand Cancellation Risk Factors

By analyzing each patient’s unique set of data points, our tool helps you understand the underlying risk factors associated with each case to provide further insight into its corresponding risk level.


View Intervention Recommendations

Based upon the unique attributes of each case, we provide intelligent intervention recommendations to help you and your team successfully intervene and prevent a case from getting cancelled.


Collaboratively Address Risks

By viewing the intervention recommendations, multiple people can collaborate in one spot, taking action to confirm that a case will happen.

Our Tool Makes It Easy for You to Identify Cases That Are More Likely to Cancel

From knowing which cases have a high propensity for being cancelled to intervening with patient engagement actions, our tool will help you predict and prevent cancellations.

Quickly See Cases at Elevated Risk of Being Cancelled with Our Scoring Scale

Our solution utilizes a color-coordinated cancellation scoring scale to help you easily and quickly identify which cases are at risk of being cancelled. We assign cases into three categories: high, medium, and low.

View Cancellation Risk Factors and Details

Easily review the specific risk factors that apply to each case along with intervention recommendations and actions that you and your team can follow to prevent the case from being cancelled.

We Provide Personalized Intervention Recommendations and Actions

Our intervention recommendations and actions are personalized to each case to help you engage your patients and mitigate cancellations.

Our Tool Gives You The Power to Prevent Cancellations

Our intervention recommendations and actions are personalized to each case to help you and your team intervene.

Reduce Cancellations with Our Recommended Intervention Pathways

Our tool provides intervention pathways to help you and your team collaboratively address risks. Thanks to the smart integration of Engage, you and your team can easily send personalized messages to your patients. Additionally, we provide relevant topics for you to discuss when calling your patient.

Track Actions Taken to Address Recommendations

Actions taken in response to identified risk factors are intelligently documented and logged for your convenience.

View Overall Cancellation Trends and Analytics

View overall cancellation trends, assess predictive accuracy, and track risk drivers by population level.

We Use AI and Machine Learning to Help You Intelligently Predict Cancellations and Intervene

Our Cancellation Prediction™ scoring model analyzes millions of data points and demographics to predict the propensity of a case getting cancelled with the average facility seeing over 90% accuracy.

We gather the necessary patient attributes and data from our core solutions, Medical Passport™, and Engage™, to predict the likelihood of cancelled cases.

Our tool enables you to take action on the Intervention Recommendations to prevent a case from being cancelled. If cancellation occurs, we provide a list of candidates for you to consider.

We Use AI and Machine Learning to Help You Intelligently Predict Cancellations and Intervene

Our Cancellation Prediction™ scoring model analyzes millions of data points and demographics to predict the propensity of a case getting cancelled with the average facility seeing over 90% accuracy.

We gather the necessary patient attributes and data from our core solutions, Medical Passport and Engage™ to predict the likelihood of cancelled cases.

Our tool enables you to take action on the Intervention Recommendations to prevent a case from being cancelled. If cancellation occurs, we provide a list of candidates for you to consider.

How Cancellations Impact You

A typical ASC facility has a cancellation rate of approximately 20% of their volume.

An average ASC customer performs more than 4,000 cases each year, with each case representing over $2,500+ in revenue.

An 8% boost in total case volume would contribute to over $1 Million annually in recaptured revenue.

Cases that cancel within 72 hours of surgery time are rarely backfilled, leading to unproductive operating rooms while fixed costs remain.

How Cancellation Prediction™ Benefits You

Mitigate Case Cancellations

Knowing which cases have a high propensity for cancellation enables you to work with your patients to mitigate an unwanted outcome.

Reclaim Lost Revenue

Avoid costly cancellations by understanding pertinent risk factors and by following intervention recommendations.

Understand Unique Risk Factors

In many medical facilities, patient cancellations are often treated as uniform occurrences. Our tool helps you understand the unique reasons behind each cancellation.

Intelligent Interventions for Facilities

We include automated messaging and patient engagement pathways to help your team efficiently address cancellation risks.

Allocate Staff Time Efficiently

Our tool enables you to efficiently target specific patient needs and risks while spending less time on cases that are very unlikely to cancel.

Optimize OR Block Time

By knowing which cases are at risk of cancellation and following the recommended engagement actions, you can mitigate cancellations and optimize your OR schedule.

Ready To See A Demo?

Schedule a personalized demo to see how our solution can benefit your facility