Engage™
Empowering Your Organization With Dynamic Engagement
Engage™
We Make Patient Engagement Easy
Engage™ provides the most convenient patient engagement possible by using text, video, and email messages to educate, inform, and empower patients, staff, and vendors.
We Provide
Timely and Personal Messages
Pre-op and post-op messages are personalized by their procedure, physician, and medical history information to encourage a successful recovery, and ensure a positive patient experience.
Automated Engagement
Facilities are able to send automated messages to patients, rides, and staff members, allowing greater focus on patient care. Financial reminder messages can also be sent to improve cash flow.
Pre and Post-Operative Video
Send your patients pre and post-operative videos that educate your patients about their upcoming procedure, what to expect when they arrive home, and more. Videos also help improve patient compliance.
Inter-Office Communication
Members of your team are informed with individual or role-based group messages, keeping physicians organized with automatic case notifications.
Questionnaires and Surveys
Patients are sent pre-operative and post-operative questionnaires and surveys, like HOOS/KOOS Jr., with patient responses being easily tracked through our user-friendly dashboard.
Experience Engage™
See how our smart solution makes engagement a breeze!
Experience Engage™
See how our smart solution makes engagement a breeze!
Engage Makes it Easy To:
Send One-Time Messages
Engage provides both automated and manual messaging features, ensuring maximum flexibility in communicating with your patients, patient's family members, staff, physicians, and vendors effectively with only a few clicks.
Automate Patient Communication
Facilities are able to send automated messages, instructions, and reminders to patients during every stage of their care, including procedure or physician-specific information. Messages can also be sent to your patient's family and ride home contact. This allows your staff to have greater focus on patient care, while ensuring greater patient compliance.
Share Instructional Videos with Your Patients
With over 80% of people reporting their preference for watching video content, sharing pre and post-op information in the form of a video is a powerful way to engage, educate, and prepare your patients prior to their procedure.
Send Surveys and Questionnaires
Engage "Survey" is part of our patient engagement solution that can automatically reach your patients with custom questionnaires and surveys through text & email. Make pre and post-op follow up a breeze by automating:
• HOOS & KOOS Jr. Surveys
• Pre-Procedure Screening
• Post-Operative Follow Up
• Satisfaction Surveys
Save valuable staff time by referencing your patient’s responses in one central location. “Alerts” can be set up to notify you which patients need to be called.
Send Personalized Messages Based on a Patient's Health History
By utilizing Engage with Medical Passport, our pre-admission and intake solution, you can intelligently automate and send personalized messages based on your patient’s individual health history.
Inter-Office Communication
Keep physicians automatically in the loop by having our system send case count and start time notifications. Members of your team are informed with individual or role-based group messages.
Communication Center
Easily login to your Engage Communication Center to see all patient communications either by date of procedure or date message was sent.
One-time Messaging Screen
From this page you can send one-time custom messages or choose from pre-saved templates that can be sent immediately, later, or saved as a draft.
BENEFITS
How Engage Benefits Your Center
Automate Your Engagement
Facilities are able to send custom-tailored automated messages to patients, rides, and staff members, allowing greater focus on patient care and reducing the burden on staff.
Decrease DOS Cancellations
Sending personalized messages and reminders based on your patient’s health history information helps to keep your patients prepared and reduce day of service cancellations.
Increase Patient Compliance
Wouldn’t it be great if patients adhered to each instruction given? Using data from millions of messages sent, Engage sends reminders at the proven best time for patient action.
Improve Patient Satisfaction
Engage standardizes and individualizes care, increasing patient satisfaction scores and encouraging patients to return to you for their next procedure.
Educate with Videos
Some patients want to watch, not read. Video unlocks a deep engagement of nearly 2 minutes per session and a library of educational content that increase patient preparedness.
Integrate Health History
Leveraging Engage with Medical Passport enables you to send messages based on a patients health history. This not only decreases cancellation rates but improves patient engagement, enabling your staff to focus on patient care.
Automate Your Engagement
Facilities are able to send custom-tailored automated messages to patients, rides, and staff members, allowing greater focus on patient care and reducing the burden on staff.
Decrease DOS Cancellations
Sending personalized messages and reminders based on your patient’s health history information helps to keep your patients prepared and reduce day of service cancellations.
Increase Patient Compliance
Wouldn’t it be great if patients adhered to each instruction given? Using data from millions of messages sent, Engage sends reminders at the proven best time for patient action.
Improve Patient Satisfaction
Engage standardizes and individualizes care, increasing patient satisfaction scores and encouraging patients to return to you for their next procedure.
Educate with Videos
Some patients want to watch, not read. Video unlocks a deep engagement of nearly 2 minutes per session and a library of educational content that increase patient preparedness.
Integrate Health History
Leveraging Engage with Medical Passport enables you to send messages based on a patients health history. This not only decreases cancellation rates but improves patient engagement, enabling your staff to focus on patient care.
Ready to Optimize Your Patient Engagement?
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The Power of Engage™ in Our Suite of Solutions
Utilizing Engage™ with our pre-admission and payment solutions enables a seamless patient experience that bridges the clinical and financial communication gap. This helps you optimize patient engagement by communicating with patients throughout their timeline of care.
The Power of Engage™ in Our Suite of Solutions
Utilizing Engage™ with our pre-admission and payment solutions enables a seamless patient experience that bridges the clinical and financial communication gap. This helps you optimize patient engagement by communicating with patients throughout their timeline of care.
