Three Proactive Approaches for Improved Claims Denials Management

In order to maximize revenue with improved claims denials management, healthcare providers need to follow this advice by Benjamin Franklin: “an ounce of prevention is worth a pound of cure.” For surgery centers and healthcare providers, being…


4 Ways to be a Nurse Leader in a Surgical Facility Without the Title

Nurses at every level of the care continuum must be leaders. Showing leadership doesn’t only help your department run smoothly, but it also improves communication and patient outcomes. This post explores four strategies every nurse can use to can…


The best defense: Anesthesiologist Dr. Stephen Punzak on the value of appropriate preop evaluations

The best defense is good offense. This popular football adage can also be appropriated to fit healthcare goals — namely the fact that better and more appropriate preoperative assessments lead to fewer complications and improved patient outcomes.


How Every ASC Nurse Can Create a Culture of Patient Safety

Nurses are integral to the culture of safety in every ASC across the country. This post explores four strategies that can place safety at the forefront of your ASC’s patient care culture.


What You Didn't Know You Needed to Outsource in Your Ambulatory Surgery Center (ASC)

Well, we all do it. Some more than others; some do it all the time, others, just a few times per month. After awhile, you want to do it all the time – and that is when you open yourself up for disappointment.


Budget Bloat in Your ASC

We step inside many ASCs and hospitals in our daily course of business. It just dawned on me last month that something is missing – something that I haven’t noticed in the past. I finally figured it out. It was not what I was missing, but rather…


Fall Makeover Time for Your Ambulatory Surgery Center

Well, it looks like the summer’s back has been broken. Cooler temperatures (less flooding hopefully), kids back in school, and renewed energy. So let’s get to the task of fixing a few issues at the office.


Learn How To Increase Your Patient Satisfaction Scores Like a Pro

The successes of an ASC can be largely linked to patient satisfaction scores. We took a poll of over 750 surgery centers to see what tips they had for increasing patient satisfaction.


How to Interpret the Results of a Sleep Study for an ASC Nurse

To continue our series on sleep apnea management, let’s discuss what happens after a patient has been sent to a sleep lab. What do the results mean—both for the patient and for you?


Practical Considerations for Sleep Apnea Management

Last week we discussed how to screen patients for undiagnosed sleep apnea. This week, let's continue the discussion by delving into practical considerations for sleep apnea management. There are many factors to consider, but we want to focus on…


PreOp Screening for Patients with Sleep Apnea

With over 70% of Americans considered overweight or obese, ambulatory surgery centers are handling patients with higher BMIs than ever before. So how do we stay competitive with hospitals? Surgery centers need to know how to safely take care of…


Unforeseen Out-of-Network Charges Cause Concern Amongst Consumers

About 1 in 6 Americans were surprised by a medical bill after treatment in a hospital in 2017 despite having insurance, according to a study published in June. On average, 16% of inpatient stays and 18% of emergency visits left a patient with at…


Financial Literacy in Your ASC - Understanding the Key Metrics

To best understand how an ASC operates, it's crucial to have a good grasp on some main keywords and their meanings. Below, we've listed a collection of ASC terms and their definitions so you can be sure you have the most thorough understanding…


4 Reasons Why Surgery Centers Fail & How You Can Avoid Them

When opening an ambulatory surgery center, there's lots of planning involved and many expenditures are required. To get your business started on the right foot, here are a few critical (but common) mistakes that can mean failure for your ASC:  


New England Surgery Center Shares Success Story

New England Surgery Center recently shared their success story using One Medical Passport to run smarter and save time using our pre-admission solution.


Case Study: Jefferson Surgery Center- Blue Bell, PA

Prior to deploying One Medical Passport, Jefferson Surgery Center relied on nursing staff to phone patients in advance of a procedure to gather their preoperative medical history. Each of these calls took an average of one hour per patient because…


An Administrator's Guide to Successful Tech Adoption

What makes or breaks the successful adoption of new technology at your surgery center? ASCs are consistently being pushed to move in the direction of streamlined, paperless workflows, and Administrators have never been more integral to the…


Balance it Out

Working with consumers to explain and help resolve medical bills in collections is a complex process for accounts receivable management companies and their health care provider clients.  Add in the mix unexpected out-of-network charges on a…