Working with consumers to explain and help resolve medical bills in collections is a complex process for accounts receivable management companies and their healthcare provider clients. State legislatures have been working on tackling the issue of balance billing to prevent unexpected charges from reaching the consumer and a bipartisan debate continues.

The cost of healthcare in the US is a significant source of apprehension and fear for millions of Americans, according to a new national survey. With over $3.5 trillion spent in 2017 alone, the national poll indicates this financial burden causes a multitude of worries and anxieties for a large section of Americans.