patient exploring payment options on laptop

Are the Patient Payment Options on Your Website a Dead End?

It is no secret that healthcare providers are struggling to streamline their cash flow because getting patients to pay in a timely fashion is not always an easy job. Medical debt in the United States has become so commonplace that Forbes reports as…


surgeons

Maximizing Time with the Right Technology

Modern facilities have a number of challenges to tackle on any given day. The ultimate challenge is to figure out how to keep improving your services, increasing patient satisfaction, as well as running an efficient and profitable ASC without…


How a Healthcare Financial Concierge Boosts Patient Satisfaction

Healthcare concierge services can elevate the patient experience and increase patient satisfaction for healthcare providers seeking to stand out from the crowd. With the increasing trend of healthcare consumerism, patients are demanding high quality…


How Patient Reviews Can Boost Your Practice’s Revenue

Patient reviews are becoming more important than ever with the rise of healthcare consumerism. As patients shop online to find the right physician or provider that meets their expectations, they will be turning to online reviews in evaluating their…


4 Effective Patient Engagement Strategies To Improve Patient Experience

Effective patient engagement strategies are essential in improving the patient experience, especially in the era of healthcare consumerism. This means implementing technologies and processes that work together to turn fragmented encounters into…


3 Things for ASCs to Consider When Ramping Up Case Volumes

As the COVID-19 pandemic curve shrinks in many states, elective surgeries are also ramping up in surgery centers.  Some patients, however, might still be reluctant to go into medical facilities because of the risks of COVID-19. On the other hand,…


Medical Practice Reopening: Three Tips to Help the Process While Keeping Costs Down

With stay at home orders expiring and governors choosing to partially open their states, medical practices and the surgical industry will be back up and running very soon.  Georgia has already opened their state as of April 24. Some states,…


Surgical Industry – Steps You’ll Want to Take Now for When the Doors Open Again

For good reason, COVID-19 has forced most of the surgical industry into emergency mode with facilities seeing reduced hours or temporary closings altogether.  The last few weeks have rightly been a time of reaction but what happens when centers and…


Dos and Donts of Text Billing

The Do’s and Don’ts of Text Billing Patients

Text messaging or SMS communication is a great way to reach patients if you want your bill to be seen and dealt with quickly. According to a study by Qualtrics and Accel, young millennials check their phones on average 150 times a day. An eMarketer…


Strategies for Better Patient Financial Engagement Across Different Generations

As healthcare consumerism continues to rise, ensuring patients have great financial experiences is essential for them to meet their financial obligations. Providers now need to develop better strategies for engaging patients in order to protect…


3 Challenges Facing ASC’s and Tips to Overcome Them

With patients having more financial responsibility for their healthcare, outpatient settings like surgery centers are becoming more attractive to patients. In general, surgical procedures at ASC’s are 35% to 50% lower than hospitals. Research from…


How ASC’s Can Use Technology for Better Patient Financial Experience

With an increasing number of patients with high deductible health plans, it is essential that ambulatory surgery centers leverage technology and automation to improve the patient financial experience. According to a ResearchAndMarkets analysis, the…


Three Proactive Approaches for Improved Claims Denials Management

In order to maximize revenue with improved claims denials management, healthcare providers need to follow this advice by Benjamin Franklin: “an ounce of prevention is worth a pound of cure.” For surgery centers and healthcare providers, being…


3 Tips for Working with RCM Partners to Handle Self-Pay Patients

Patient balances present one of the most significant challenges in healthcare especially for surgery centers. With ever-rising healthcare costs, ambulatory surgery centers (ASC’s) see an increase in the number of patients that have high deductible…