Redesigning the Patient Experience: A Seamless Journey from Pre-Op to Post-Discharge and Billing
Patient experience is often discussed as a bedside issue, but it is equally a systems issue. The reality for many hospitals, ambulatory surgery centers, and specialty practices is that the patient journey is fragmented into operational silos: pre-op…
Solving the Profitability Puzzle
The Proactive Patient Payment Strategies That Successful ASCs & Other Healthcare Facilities AdoptHealthcare payment is an area ripe for transformation, especially in the settings patients favor most. Ambulatory surgery centers (ASCs) are one of…
4 Tips to Improve Patient Communication in 2023
For the most successful ASCs, comprehensive patient communication helps drive positive outcomes by establishing an open and transparent relationship between the care team and the patient. These messages can help even the busiest patients feel…
Patient expectations have changed. Is your ASC ready to meet them?
How ASCs can transform the patient experience In the past, healthcare was straightforward – when an appointment was absolutely necessary, patients went to a doctor they trusted and were treated for what was wrong, without questioning the medical…
