Do your ASC patients know your expectations? COVID-19 has changed how all businesses operate, but none are as affected as the healthcare industry.
Although the ASC industry already has robust infection prevention measures in place, the current pandemic has created many process changes. Now that you have them in place, your patients will need to understand the new normal. In fact, patients typically want to know how your facility is responding to the pandemic to build a sense of trust with your staff. So, your ability to communicate effectively with your patients is more crucial than ever before.
A digital communication software that allows you to easily reach out to patients about these changes not only saves your staff time, but also shows your patients that you’re able (and willing) to pivot and adapt to these times. The result is an increase in trust, and in patient engagement.
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