Helping Healthcare ProvidersDo More with Less
We provide specialized products and services that streamline operations, reduce administrative burden, and improve outcomes across the healthcare ecosystem.
Helping Healthcare Providers Do More with Less
We provide specialized products and services that streamline operations, reduce administrative burden, and improve outcomes across the healthcare ecosystem.
For over two decades, One Mnet Health has partnered with healthcare providers to solve the operational challenges that consume time, drain resources, and create friction in patient care.
We serve eight distinct healthcare segments, each with unique needs. Whether you’re looking to boost clinical efficiency and productivity, reduce cancellations, enhance patient engagement, improve facility coordination, and/or recover patient balances with a patient-centric approach, we have solutions composed of purpose built SaaS products and services, deployed independently or together to meet your objectives.
Select your role below to learn how One Mnet Health can help:
Ambulatory Surgery Centers (ASCs)
For over 20 years, we’ve partnered with Ambulatory Surgery Centers to streamline operations, reduce cancellations, and improve patient outcomes. Our suite of solutions includes Medical Passport, a preoperative intelligence platform that simplifies patient registration while capturing the clinical information needed for confident decision-making and optimal outcomes. Engage enhances patient communication through automated email and text messaging, Big Board provides real-time patient status tracking, and Vendor Management enables seamless vendor coordination and loaner tray oversight. Our Patient Billing services optimize your revenue cycle with comprehensive, end-to-end support.
Built by clinicians who understand the operational realities of outpatient care, our solutions help you reduce costly cancellations, save staff time, improve patient safety, and maximize revenue. With 27 million patient interactions and counting, we’ve become the trusted partner for leading ASC management companies across 49 states.
Anesthesia
Anesthesia teams need the right information at the right time to plan staffing, assess patient risk, and prepare for complex cases. Our solutions give anesthesiologists remote access to upcoming schedules, patient details, anesthesia requirements, and critical clinical notes, such as BMI or fall risk, so they can make informed decisions before ever stepping into the OR.
We streamline coordination and communication with surgical facilities, automate anesthesia clearance workflows to identify patients who need consultations early, and provide comprehensive Patient Billing services, including Early-Out Patient Billing and Bad Debt Collections. From better clinical preparation to improved revenue, we help anesthesia groups operate more efficiently while delivering safer patient care.
Behavioral Health
Behavioral health patients deserve billing experiences that reflect the sensitivity of their care. Our Patient Billing service help facilities collect more while treating patients with empathy and respect. Our trained, US-based agents take the time to explain bills clearly, answer questions with patience, and offer flexible payment options—working as an extension of your business office so patients feel supported, not pressured.
Hospitals
Whether you’re managing multiple facilities or just one, our platform scales to meet your needs. We provide clinical decision-making support for surgical and GI departments in surgical hospitals, and acute care hospitals, automatically identifying high-risk patients and reducing costly cancellations before they happen. Additionally, our automated patient communication tools keep everyone informed throughout their care journey.
When it comes to patient billing, our services span the full patient revenue cycle, from Pre-DOS Financial Engagement to Early-Out Patient Billing once insurance has adjudicated, as well as Bad Debt Collections. Altogether, our products and services help surgical hospitals, acute care hospitals, and ASCs reduce administrative burdens, improve surgical coordination, and capture more patient revenue, all while maintaining compliance and enhancing the patient’s experience.
Imaging
Imaging centers face unique billing challenges, such as high patient volumes, varying procedures, and balances that can slip through the cracks. Our comprehensive patient billing service helps you collect more while keeping the patient experience positive.
From Early-Out Patient Billing that engages patients after insurance adjudicates, to Bad Debt Collections that work aged accounts with respect and persistence, to Insurance Discovery that identifies coverage patients didn’t know they had, we provide the end-to-end support you need for your revenue cycle.
Our US-based agents explain charges clearly, answer questions with patience, and offer flexible payment options so patients understand their bills, your staff stays focused on scheduling and operations, and your revenue cycle stays healthy.
Management Companies
For management companies overseeing multiple facilities, One Mnet Health’s broad portfolio eliminates the complexity of managing dozens of vendor relationships. Our integrated platform delivers preoperative intelligence, clinical decision support, patient engagement, real-time tracking, and patient revenue cycle management–consolidating what typically requires multiple disparate systems into a single, scalable platform. Whether you oversee three facilities or one thousand, our platform supports enterprise-level standardization, compliance monitoring, and consolidated reporting to give you the operational consistency and visibility that multi-site management demands.
Patients
We believe every patient deserves a helpful, transparent, easy-to-navigate healthcare experience. That’s why we make it simple for patients to complete their health history from home using Medical Passport and receive personalized instructions via Engage to keep them informed at every step.
When patients actively document their medications, allergies, health conditions, and financial responsibility, they become partners in their own care. This helps healthcare teams identify important details early, improve safety, and achieve better outcomes.
We also help patients understand their balance(s) through a blend of technology and live agent support. This makes it easy for patients to pay online or set up flexible payment plans that meet the patient’s financial needs.
Physician Groups
Physician offices need seamless coordination with surgery centers without the phone tag or mismanaged faxes. Our HIPAA-compliant portal streamlines case submission, letting physician offices submit procedure requests directly to ASCs using pre-filled templates that include CPT codes, procedure names, anesthesia types, and materials needed.
Document sharing and secure chat keep both parties aligned throughout the scheduling process. Once cases are on the books, referring offices get instant visibility into what’s required before the patient’s day of surgery: pre-authorizations, clearances, labs, and health histories all displayed in one clear view, so they can quickly see what’s missing and help get patients ready.
This results in fewer phone calls, faster case coordination, and patients who show up fully prepared for their procedures.
Women’s Health & Fertility
Fertility treatments transform lives, but significant out-of-pocket costs can become barriers to care. When patient balances age, treatment stops. Our patient billing services help women’s health and fertility providers to collect outstanding balances while supporting patients through sensitive financial conversations.
Our US-based agents work as an extension of your revenue cycle team, identifying themselves as representatives of your practice, not a third-party collector. We’ve helped fertility clinics reduce patient AR by 60% in just four months, decrease billing-related calls by 63%, and increase patient revenue by 20%, all while treating patients with the empathy their journey deserves.
