We Bridge the Clinical and Financial Communication Gap, Getting You Paid More, Faster
We Bridge the Clinical and Financial Communication Gap, Getting You Paid More, Faster
Our suite of solutions work in harmony to help you deliver better patient care and maximize your financial outcomes.
Our Comprehensive Patient Communication Strategy Includes:
Our Comprehensive Patient Communication Strategy Includes:
Our Suite of Solutions Bridge the Clinical and Financial Gap, Helping You Get Paid Faster
Our solutions work in harmony to help you deliver better patient care and maximize your financial outcomes.
Medical Passport™
Online Pre-Admissions Solution
Our pre-admissions solution makes it easy for patients to enter their health history online. This gives healthcare providers access to easily view all patient information needed for an upcoming procedure, including clinically significant risk factors, nursing assessments, and much more. This digital tool is designed to enhance workflow efficiency, decrease cancellations, maximize patient safety, and improve clinical outcomes by helping facilities focus on what truly matters – patient care.
Medical Passport™ enables you to:
Obtain Patient-Entered Health Histories Online
View Clinically Significant High-Risk Alerts
Easily Analyze Your Patient Population
Optimize Operating Room Block Time
Save Valuable Staff Time
Reduce Cancellations
Capture Patient-Entered Health Histories
With Medical Passport™, patients easily update their health histories online. This ensures accurate medical records while empowering patients and providing crucial data for providers.
Automate patient registration with Medical Passport™. This saves time, allowing your healthcare staff to focus on pressing tasks and elevating workplace productivity.
Minimize last-minute cancellations with Medical Passport™. It guarantees all essential details are accessible, ensuring smoother operations and happier patients.
Easily Analyze Your Patient Population
Medical Passport™ offers a broad view of patient demographics, enabling providers to spot trends, track health results, and customize services to their patients’ unique needs.
High-Risk Criteria Alerts
Stay informed about potential patient risks with Medical Passport’s™ alert system. By preparing for complications, patient safety is elevated.
Save Valuable Staff Time
Reduce Cancellations
Engage™
Patient Communication Solution
Our patient communication and engagement platform works seamlessly with our pre-admissions solution, Medical Passport™, by securely integrating patient health history information into personalized messages. This saves staff time by enabling you to automate and send special instructions to patients, including videos, helping them be prepared and educated for their upcoming procedure, while also sending post-op questionnaires and surveys.
Engage™ also connects with our Payments™ technology to give patients the ability to opt-in to online bill pay and management, making it quick and simple to understand their financial responsibility and pay with ease.
Engage™ enables you to:
Easily Integrate Patient Health History into Personalized Messages
Educate Your Patients For Their Upcoming Procedure Through Automated Messages and Video
Alert Patients to Their Financial Responsibility
Automate Patient Surveys & Post-Op Check-ins
Improve Inter-Office Communication
Easily Integrate Patient Health History into Timely and Personalized Messages
Engage™ delivers personalized health messages to patients. This encourages a stronger bond between providers and patients, enhancing care results.
Survey Management
Collect feedback through Engage’s™ survey feature. Providers can assess patient satisfaction and refine their services.
Alert Patients to Their Financial Responsibility
Engage™ informs patients about their financial duties pre-procedure, offering clarity in billing and amplifying patient contentment.
Automated Communication
Improve patient involvement with Engage’s™ auto-communication feature. It simplifies staff tasks, allowing focus on crucial duties.
Inter-Office Communication
Strengthen team coordination with Engage’s™ inter-office updates. This promotes better patient care coordination.
Payments™
Financial Service and Technology
Our advanced payment technology and financial services utilize machine-learning to optimize the patient payment process, helping you collect more, faster. Utilizing Payments™ together with our patient engagement solutions, Medical Passport™, and Engage™, patients are able to understand their financial responsibility prior to their procedure. Patients can easily pay their balance or view a variety of self-serve payment plans and financing options that meet their particular financial needs.
Additionally, we provide a unique concierge approach through the help of live US-based agents that are available till late in the evening and on weekends to assist your patients. Our agents are uniquely trained to operate as an extension of your business office, equipping you with the resources and assistance needed to increase your cash flow up to 2X.
Payments™ enables you to:
Maximize Your Patient Payments
Offer Self-Serve Payment Plans & Financing
Offer a Custom-Branded Patient Payment Portal
Help Your Patients Pay With Ease, Including Text-to-Pay
Provide 100% U.S Based Live Agents As an Extension of Your Business Office
Payment Plans & Financing
Offer patients adaptable payment methods with Payments™. A clearer billing understanding leads to more timely payments, boosting the facility’s financial well-being.
Custom-Branded Payment Portal
Payments™ introduces a personalized payment portal for easy online transactions. This not only simplifies the payment process for patients but also aids healthcare providers in quick collections.
Text-to-Pay
Payments™ enhances convenience with its Text-to-Pay feature, encouraging prompt payments from patients.
100% U.S Based Live Agents
Rely on our dedicated team of U.S-based agents. They’re committed to assisting patients, making payments smooth and straightforward.
Medical Passport™
Online Pre-Admissions Solution
Our pre-admissions solution makes it easy for patients to enter their health history online. This gives healthcare providers access to easily view all patient information needed for an upcoming procedure, including clinically significant risk factors, nursing assessments, and much more. This digital tool is designed to enhance workflow efficiency, decrease cancellations, maximize patient safety, and improve clinical outcomes by helping facilities focus on what truly matters – patient care.
Medical Passport™ enables you to:
Obtain Patient-Entered Health Histories Online
View Clinically Significant High-Risk Alerts
Easily Analyze Your Patient Population
Optimize Operating Room Block Time
Save Valuable Staff Time
Reduce Cancellations
Capture Patient-Entered Health Histories
With Medical Passport™, patients easily update their health histories online. This ensures accurate medical records while empowering patients and providing crucial data for providers.
Save Valuable Staff Time
Automate patient registration with Medical Passport™. This saves time, allowing your healthcare staff to focus on pressing tasks and elevating workplace productivity.
Reduce Cancellations
Minimize last-minute cancellations with Medical Passport™. It guarantees all essential details are accessible, ensuring smoother operations and happier patients.
Easily Analyze Your Patient Population
Medical Passport™ offers a broad view of patient demographics, enabling providers to spot trends, track health results, and customize services to their patients’ unique needs.
High-Risk Criteria Alerts
Stay informed about potential patient risks with Medical Passport’s™ alert system. By preparing for complications, patient safety is elevated.
Engage™
Patient Communication Solution
Our patient communication and engagement platform works seamlessly with our pre-admissions solution, Medical Passport™, by securely integrating patient health history information into personalized messages. This saves staff time by enabling you to automate and send special instructions to patients, including videos, helping them be prepared and educated for their upcoming procedure, while also sending post-op questionnaires and surveys.
Engage™ also connects with our Payments™ technology to give patients the ability to opt-in to online bill pay and management, making it quick and simple to understand their financial responsibility and pay with ease.
Engage™ enables you to:
Easily Integrate Patient Health History into Personalized Messages
Educate and Prepare Your Patients for Their Upcoming Procedure
Alert Patients to Their Financial Responsibility
Automate Patient Surveys & Post-Op Check-ins
Improve Inter-Office Communication
Easily Integrate Patient Health History into Timely and Personalized Messages
Engage™ delivers personalized health messages to patients. This encourages a stronger bond between providers and patients, enhancing care results.
Survey Management
Collect feedback through Engage’s™ survey feature. Providers can assess patient satisfaction and refine their services.
Alert Patients to Their Financial Responsibility
Engage™ informs patients about their financial duties pre-procedure, offering clarity in billing and amplifying patient contentment.
Automated Communication
Improve patient involvement with Engage’s™ auto-communication feature. It simplifies staff tasks, allowing focus on crucial duties.
Inter-Office Communication
Strengthen team coordination with Engage’s™ inter-office updates. This promotes better patient care coordination.
Payments™
Financial Service and Technology
Our advanced payment technology and financial services utilize machine-learning to optimize the patient payment process, helping you collect more, faster. Utilizing Payments™ together with our patient engagement solutions, Medical Passport™, and Engage™, patients are able to understand their financial responsibility prior to their procedure. Patients can easily pay their balance or view a variety of self-serve payment plans and financing options that meet their particular financial needs.
Additionally, we provide a unique concierge approach through the help of live US-based agents that are available till late in the evening and on weekends to assist your patients. Our agents are uniquely trained to operate as an extension of your business office, equipping you with the resources and assistance needed to increase your cash flow up to 2X.
Payments™ enables you to:
Maximize Patient Payments
Offer Self-Serve Payment Plans & Financing
Offer a Custom-Branded Patient Payment Portal
Help Your Patients Pay With Ease, Including Text-to-Pay
Provide 100% U.S Based Live Agents as an Extension of Your Business Office
Payment Plans & Financing
Offer patients adaptable payment methods with Payments™. A clearer billing understanding leads to more timely payments, boosting the facility’s financial well-being.
Custom-Branded Payment Portal
Payments™ introduces a personalized payment portal for easy online transactions. This not only simplifies the payment process for patients but also aids healthcare providers in quick collections.
Text-to-Pay
Payments™ enhances convenience with its Text-to-Pay feature, encouraging prompt payments from patients.
100% U.S Based Live Agents
Rely on our dedicated team of U.S-based agents. They’re committed to assisting patients, making payments smooth and straightforward.
How Oneflow Benefits You
Our solutions are designed to help facilities realize their full potential by bridging the gap between the clinical and financial patient experience. Using our solutions together improves patient engagement and maximizes patient payment results.
18M+
Medical Passports Created
85%
Engagement from Patients
2X
Increase in Patient Payments
Oneflow makes it easy for your patients to stay engaged throughout their timeline of care.
Patients Can Pay Pre-DOS
ONEflow bridges the gap between the patient's clinical and financial journey, making it easier for surgical facilities to collect pre-DOS
Using Our Solutions Together Creates A Seamless Experience That Helps Patients Pay More, and Faster
Patients Create Their Health History Online
Automated Instructions Are Received
Financial Responsibility Is Clearly Explained
Patients Can Now Pay Their Bill With Ease
Patients Create Their Health History Online
Automated Instructions Are Received
Financial Responsibility Is Clearly Explained
Patients Can Now Pay Their Bill With Ease
Our solutions keep over 85% of patients actively engaged throughout their timeline of care, resulting in happier patients that are better prepared for their upcoming procedure and clearly understand their financial responsibility. This helps you get paid faster and increase your cash flow up to 2X!
By making it easy to create their health history online, 85% of patients consistently engage with personalized messages, resulting in happier patients that are better prepared for their upcoming procedure and clearly understand their financial responsibility. This helps you get paid faster, increasing your cash flow up to 2X.
Using Our Solutions Together Creates A Seamless Patient Experience That Helps You Get Paid Faster
Patients Create Their Health History Online
Automated Instructions Are Received
Financial Responsibility Is Clearly Explained
Patients Can Now Pay Their Bill With Ease
Patients Create Their Health History Online
Automated Instructions Are Received
Financial Responsibility Is Clearly Explained
Patients Can Now Pay Their Bill With Ease
By making it easy to create their health history online, 85% of patients consistently engage with personalized messages, resulting in happier patients that are better prepared for their upcoming procedure and clearly understand their financial responsibility. This helps you get paid faster, increasing your cash flow up to 2X.
Patients Can Pay Pre-DOS
ONEflow bridges the gap between the patient's clinical and financial journey, making it easier for surgical facilities to collect pre-DOS
Bridge the Gap & Get Paid Faster!
Optimize your clinical and financial outcomes today.