Identifying and correcting these three major pain points will lead to a better patient financial experience.

What does the new surprise medical billing legislation mean for your practice?

Here is a look at patient-friendly billing principles highlighted in the report by ACA International and the Healthcare Financial Management Association.

One common reason patients do not pay their medical bills is because they are confused or lack confidence in the balance accuracy. A patient financial advocate can not only help, but create a better financial experience.

Texting Bills in Healthcare. Here’s what you need to know:

Working with consumers to explain and help resolve medical bills in collections is a complex process for accounts receivable management companies and their healthcare provider clients. State legislatures have been working on tackling the issue of balance billing to prevent unexpected charges from reaching the consumer and a bipartisan debate continues.