Improve Patient Engagement

  • Are manual tasks and communication consuming hours of your time?
  • Do you wish you could engage with patients more efficiently?
  • Are unprepared patients draining resources and causing cancellations?
  • Is it challenging to send post-op surveys in an efficient manner?
  • Do you lack the resources to collect patient responsibility balances?
  • Are patients frustrated with the inability to speak with a live agent?
  • Are your cash flow and collection rates impacted by delayed or missed payments?

These challenges aren’t about effort—they stem from outdated systems and engagement methods that can’t keep pace with patient expectations, especially since staff only have so much time.

Overcoming these challenges doesn’t require more resources—it requires smarter systems that help you improve patient engagement.

Smart Automation That Works as Hard as Your Team

One Mnet Health delivers powerful AI-supported clinical products and patient billing services that work together to keep patients informed, prepared, and connected throughout their care journey, all while giving your staff time back for hands-on care.

Timely Communication Powered by Smart Automation

Your nurses shouldn’t spend hours playing phone tag with patients who screen unknown numbers or can’t answer during business hours. Engage solves this challenge with intelligent automation that meets patients on their terms. Personalized messages—delivered via text, email, and video—ensure procedure-specific instructions, reminders, and post-op guidance reach patients when and how they prefer.

No more voicemail chains. No more wasted call attempts. Just clear, timely communication that patients actually see, helping you maximize efficiency and boost productivity.

engage icon (patient engagement solutions)

How Engage Benefits You

20-25% reduction
in no-shows &
cancellations

Automate
personalized
patient messaging

Reduce manual
t
asks with smart
automation

Enhance patient preparation and compliance

Learn More About Engage

Effective Patient Engagement Powered by a Blend of Live Agents & AI

Our patient billing solution helps patients clearly understand their estimated financial responsibility. Through our live agents and exclusive technology, we engage with patients in an empathetic and understandable manner, clearly explaining what they owe and why.

Our specially trained 100% healthcare-focused live agents act as an extension of your business office to improve patient satisfaction while maximizing revenue and reducing bad debt.

No more voicemail chains. No more wasted call attempts. Just clear, timely communication that patients actually see, helping you maximize efficiency and boost productivity.

Patient Billing

How Our Patient Billing Benefits You

100% Focused on
recovering patient
balances

Boost patient
payment by
40% or more

Deliver empathetic
interactions through
tech and live agents

Accelerate cash
flow and reduce
bad debt

Learn More About Patient Billing

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